Front Desk Clerk

Arcticom; Alaska; On-site; USD 30,000 - 40,000; Full time

Job summary

Arcticom is seeking a Front Desk Clerk at the Aurora Inn in Nome, AK. This role involves checking guests in and out, managing reservations, and ensuring the lobby is clean. A successful candidate will have a high school diploma or GED, basic computer skills, and the ability to work flexible hours.

The position entails a fast-paced environment where you will be expected to communicate professionally with guests and handle multiple tasks simultaneously.

Qualifications

• Must have a high school diploma or GED.
• Able to stand for long periods and work flexible hours.
• Basic computer and math skills required.

Responsibilities

• Check guests in and out, making reservations.
• Maintain cleanliness of the work area, lobby, and bathroom.
• Complete end-of-day reports for hotel and vehicle.

Skills

Basic computer skills

Clear communication

Detail-oriented

Basic math skills

Ability to multi-task

Education

High school diploma or GED

Job description

Bering Straits Development Company, a company within the BSNC family, is currently seeking a qualified Front Desk Clerk at the Aurora Inn in Nome, AK. The Front Desk Clerk will be responsible for checking guests in/out, making reservations, keeping the lobby clean at all times, and professionally answering the phone. Other duties may include cleaning the lobby restroom, wiping down tables and counters.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Checking guests in/out
• Making reservations via phone, walk‑in, or online
• Keeping work area, lobby, and bathroom clean at all times
• Renting out vehicles to guests/customers who may need them
• Greeting guests in a professional and courteous manner
• Maintaining the security and safety of guests 24 hours a day
• Completing end of day reports/audits for both Hotel and Vehicle

QUALIFICATIONS – EXPERIENCE, EDUCATION AND CERTIFICATION

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required (Minimum) Qualifications

• High school diploma or GED
• Basic math skills
• Able to stand for long periods of time
• Able to work flexible hours including weekends and nights

Knowledge, Skills, Abilities, and Other Characteristics

• Basic computer skills and knowledge of computer systems
• Ability to multi‑task in a fast‑paced working environment
• Detail‑oriented
• Ability to communicate clearly and professionally with guests, co‑workers, and management, both orally and in writing

Preferred

• Knowledge of the reservation system Operations

PHYSICAL REQUIREMENTS

Essential and marginal functions may require maintaining the physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time. Most of the time is spent sitting in a comfortable position with frequent opportunity to move about. Must maintain a constant state of mental alertness at all times.

DOT COVERED/SAFETY‑SENSITIVE ROLE REQUIREMENTS

• This position is not subject to federal requirements regarding Department of Transportation “safety‑sensitive” functions.

WORK ENVIRONMENT

Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi‑line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required.

SUPERVISORY RESPONSIBILITIES

• No supervisory responsibilities.

ADDITIONAL QUALIFYING FACTORS

As a condition of employment, may be required to pass a pre‑employment drug screening, as well as have acceptable reference and background check results to obtain access to military base. Must have reliable transportation to/from work a necessity and must be able to obtain access to military installations.

Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.