Rental Counter Specialist

Course Advisor, Inc.; United States; Sur place; USD 19 130 - 49 270; Plein temps

Résumé du poste

Course Advisor is seeking a Counter and Rental Clerk in the United States to manage customer rentals, provide service, and maintain records. You will be responsible for receiving orders, preparing rental forms, and ensuring excellent customer experiences. The ideal candidate has a high school diploma and strong skills in active listening, critical thinking, and service orientation. Experience with tools like Microsoft Office is essential. The role offers significant growth potential, with a projected increase in job openings in the field.

Qualifications

• Must have excellent active listening skills to understand customer needs.
• Strong speaking ability to convey information effectively.
• Service-oriented mindset to assist customers actively.
• Good reading comprehension for understanding contracts and service descriptions.
• Critical thinking skills for problem-solving.
• Social perceptiveness to be aware of customer reactions.

Responsabilités

• Receive orders in person for rentals and repairs.
• Prepare and manage rental forms and customer signatures.
• Answer phones and provide information or take orders.
• Maintain records of rental transactions.
• Provide information on rental items and their operation.
• Tag and manage items for repairs or storage.

Connaissances

Active Listening

Speaking

Service Orientation

Reading Comprehension

Critical Thinking

Social Perceptiveness

Formation

High school diploma or equivalent

Outils

Microsoft Excel

Microsoft Word

Microsoft Office

Microsoft PowerPoint

Microsoft Outlook

Word processing software

Database software

Oracle software

Point of sale (POS) software

Description du poste

Course Advisor is seeking a Counter and Rental Clerk in the United States to manage customer rentals, provide service, and maintain records. You will be responsible for receiving orders, preparing rental forms, and ensuring excellent customer experiences. The ideal candidate has a high school diploma and strong skills in active listening, critical thinking, and service orientation. Experience with tools like Microsoft Office is essential. The role offers significant growth potential, with a projected increase in job openings in the field.