Rental Coordinator — Tech-Driven Rentals in Chicago

Socket.dev; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Family Dinner Night

Competitive pay

Health insurance

Paid time off

401k match

Tool reimbursements

Gym stipend

Team events

Volunteer time

Career development

Diagnostic tools access

Job summary

EquipmentShare in Chicago is seeking a Rental Coordinator to join the team and drive the rental process from inquiry to delivery. You will manage customer interactions, ensure the right equipment is available, and contribute to a seamless rental experience.

The role emphasizes strong communication, relationship-building, and problem-solving within a fast-paced, tech-enabled environment. Join a team focused on growth, safety, and enabling contractors to operate more efficiently.

Qualifications

• Strong listening and problem-solving abilities.
• Ability to build and nurture customer relationships throughout the rental process.
• Excellent interpersonal and communication skills for fast-paced environments.
• Willingness to stay informed about EquipmentShare products and services.

Responsibilities

• Respond to inbound leads and guide customers through the rental process.
• Expand customer base by building relationships with contractors and principals.
• Maintain and nurture existing customer relationships and inform about new offerings.
• Promptly respond to and resolve customer inquiries, requests, or complaints.
• Develop new sales strategies to increase market share and improve customer experience.

Skills

Active listening

Relationship building

Interpersonal skills

Adaptability

Education

High School diploma

Job description

EquipmentShare in Chicago is seeking a Rental Coordinator to join the team and drive the rental process from inquiry to delivery. You will manage customer interactions, ensure the right equipment is available, and contribute to a seamless rental experience.

The role emphasizes strong communication, relationship-building, and problem-solving within a fast-paced, tech-enabled environment. Join a team focused on growth, safety, and enabling contractors to operate more efficiently.