Rental Coordinator - Customer Growth & Support

Socket.dev; Springdale (AR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Monthly family dinner night

Full medical, dental, vision coverage

401(k) + company match

Paid time off and holidays

Gym membership stipend

Volunteer time off (16 hours)

Career development opportunities

Company events and team dinners

Access to diagnostic tools

Job summary

EquipmentShare, in Springdale, AR, is seeking a Rental Coordinator to manage the rental process and deliver exceptional service using our T3 platform. You will ensure the right equipment is available when needed and nurture customer relationships from initial inquiry to post-rental support.

The role emphasizes fast-paced collaboration, building value for customers, and contributing to a team-focused culture with strong growth opportunities.

Qualifications

• High School diploma or equivalent required.
• Strong customer-service skills and ability to build relationships.
• Ability to communicate clearly and resolve inquiries.

Responsibilities

• Respond to inbound leads and guide customers through the rental process.
• Expand customer base by building relationships with contractors and principals.
• Maintain and nurture relationships to ensure 100% satisfaction with service.

Skills

Customer relationships

Active listening

Interpersonal skills

Problem solving

Education

High School diploma or equivalent

Job description

EquipmentShare, in Springdale, AR, is seeking a Rental Coordinator to manage the rental process and deliver exceptional service using our T3 platform. You will ensure the right equipment is available when needed and nurture customer relationships from initial inquiry to post-rental support.

The role emphasizes fast-paced collaboration, building value for customers, and contributing to a team-focused culture with strong growth opportunities.