Rental Coordinator: Customer Success & Ops

Texas First Rentals; Van Alstyne (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Texas First Rentals in Van Alstyne, TX, is seeking a Full-Time Rental Operations Associate to support branch operations. You will foster strong customer relationships, complete rental transactions, and maintain organized processes to help drive rental, sales, and service revenue goals.

Responsibilities include handling quotes and contracts, coordinating equipment availability, and supporting both sales and service teams while maintaining accuracy and exceptional customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of relevant work experience preferred.
• Strong customer service and communication skills essential.

Responsibilities

• Foster customer relationships and deliver exceptional service.
• Process rental quotes, contracts, and invoicing accurately and timely.
• Coordinate equipment availability and showroom showroom/ counter organization.
• Support sales and service teams to meet branch revenue goals.
• Answer phones, process rental requests, and route inquiries as needed.
• Schedule, dispatch, and route vehicles for equipment transport.
• Maintain records of rental requests and inventories.
• Ensure compliance with safety policies and company procedures.

Skills

Customer service

MS Office

Attention to detail

Communication skills

Organizational skills

Time management

Teamwork

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

Texas First Rentals in Van Alstyne, TX, is seeking a Full-Time Rental Operations Associate to support branch operations. You will foster strong customer relationships, complete rental transactions, and maintain organized processes to help drive rental, sales, and service revenue goals.

Responsibilities include handling quotes and contracts, coordinating equipment availability, and supporting both sales and service teams while maintaining accuracy and exceptional customer satisfaction.