Rental Coordinator

Bobcat | GDN; Tekoa (TN); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life & Disab.

FSA and HSA programs

401(k) Plan with Company Match

Paid Holidays & Vacation

Job summary

Sri Healthcare is seeking a Rental Coordinator to be the face of our rental department. You will greet customers, understand needs, and drive rental opportunities through proactive engagement.

In this role you will coordinate equipment scheduling, prepare rental agreements, inspect gear, and collaborate with Service, Sales and Parts to ensure a seamless customer experience while maintaining safety standards.

Qualifications

• Strong interpersonal and communication skills with a customer-focused approach.
• Self-motivated and comfortable working in a fast-paced environment.
• Strong organizational skills and ability to manage multiple priorities.
• Proficient in Microsoft Office and familiar with rental or business software systems.
• Basic mechanical aptitude and ability to perform visual equipment inspections.

Responsibilities

• Greet and assist walk-in and phone customers in a professional and welcoming manner.
• Build relationships with customers by understanding their projects, timelines, and equipment needs.
• Recommend appropriate equipment and attachments based on customer applications.
• Prepare and execute rental agreements accurately and efficiently.
• Follow up on quotes, upcoming needs, and rental opportunities.
• Manage equipment scheduling and utilization to maximize rental availability and revenue.
• Inspect equipment before and after rentals to ensure it is clean, functional, and ready for customer use.
• Maintain records of fleet condition, location, and readiness.
• Coordinate equipment deliveries and pickups, including trailer logistics.
• Work with the Service Department to address maintenance or repair needs.
• Collaborate with Sales, Parts, and Service teams to support a seamless customer experience.
• Promote and follow all safety policies related to equipment handling and dealership operations.

Skills

Interpersonal skills

Communication skills

Customer focus

Self-motivation

Organizational skills

Microsoft Office

Rental software systems

Basic mechanical aptitude

Equipment inspections

Tools

Microsoft Office

Rental software

Job description

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.Rental CoordinatorThe Rental Coordinator is the face of our rental department ideal for someone who enjoys connecting with people, creating positive experiences, and driving business through proactive customer engagement.As a front-line ambassador of our dealership, the Rental Coordinator plays a vital role in customer satisfaction, fleet utilization, and rental revenue growth. Success in this role comes from being approachable, energetic, and motivated to build lasting customer relationships, not simply waiting for business to come in.Rental Coordinator$21.00-$24.00 DOEMonday -Friday (7am-5pm)Great BenefitsKey ResponsibilitiesGreet and assist walk in and phone customers in a professional and welcoming mannerBuild strong relationships with customers by understanding their projects, timelines, and equipment needsRecommend appropriate equipment and attachments based on customer applicationsPrepare and execute rental agreements accurately and efficientlyFollow up on quotes, upcoming needs, and rental opportunitiesManage equipment scheduling and utilization to maximize rental availability and revenueInspect equipment before and after rentals to ensure it is clean, functional, and ready for customer useMaintain accurate records of fleet condition, location, and readinessCoordinate equipment deliveries and pickups, including trailer logistics.Work with the Service Department to address maintenance or repair needsCollaborate with Sales, Parts, and Service teams to support a seamless customer experiencePromote and follow all safety policies related to equipment handling and dealership operationsRequired SkillsStrong interpersonal and communication skills with a customer focused approachSelf-motivated and comfortable working in a fast paced environmentStrong organizational skills with the ability to manage multiple prioritiesProficient in Microsoft Office and familiar with rental or business software systemsBasic mechanical aptitude and ability to perform visual equipment inspectionsPreferred SkillsTwo or more years in the rental or equipment dealership industryExperience coordinating equipment transportation or logisticsBilingual skills (Spanish or other) are helpful for some locationsWork Environment / Physical DemandsPrimarily office-based with time spent in the yard or shop interacting with customers and technicians bothExposure to moderate to loud noise and outdoor elementsMust be comfortable working around heavy equipment and following safety protocolsOccasional lifting or movement of small parts or tools may be requiredBenefitsMedical, Dental, Vision, Life & Disability InsuranceFSA and HSA programs (with company contributions)401(k) Plan with Company MatchPaid Holidays & VacationPre-employment drug screens, background screening, and proof of employment eligibility (E-Verify) are required for any position offered.We are always on the lookout for people who bring fresh perspective and life experiences to our team.