Rental Coordinator

SuperiorRents; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) Matching

Employee Discount

Health, Dental, Vision Insurance

Job summary

Superior Rents seeks a detail-oriented Rental Coordinator to manage showroom interactions, prepare rental contracts, and process payments. You will educate customers on equipment use, answer inquiries, and maintain accurate records in a fast-paced environment.

The role requires strong communication, organizational skills, and prior customer service experience. This is a full-time, on-site position with standard hours and occasional Saturdays.

Qualifications

• High school diploma or equivalent is required.
• 1+ years of customer service experience is preferred.
• General record keeping and assisting the public.
• Comfort with using office equipment and basic computer systems.

Responsibilities

• Greets and assists customers entering the showroom.
• Assists customers in selecting equipment and educates on proper use.
• Prepares rental contracts and communicates terms to customers.
• Collects payments and handles cash register procedures.
• Answers phone calls and helps customers with questions.
• Maintains records and inputs data into computer systems.
• Trains new staff and keeps showroom organized.

Skills

Customer service

Communication

Organizational skills

Time management

Education

High school diploma or equivalent

Job description

Rental Coordinator

Job Type: Full-time

Superior Rents, a rapidly growing construction equipment rental company with three locations, currently has an excellent career opportunity for an inside Rental Coordinator. Superior Rents has been serving our construction equipment rental customers for over 20 years with record setting growth and achievement. At Superior Rents prides we in providing a safe and friendly, drug free work environment.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Greets and assists customers and patrons upon entering the showroom
2. Assists customers in determining the type of equipment needed to perform desired function, and educates/instructs client on proper use of equipment
3. Prepares rental contracts and communicates terms of contracts to customers
4. Collects payments
5. Answers telephone, assists customers with questions
6. Maintains a variety of automated and manual records; enters data into computer
7. Assists in training of new staff
8. Maintains orderliness of showroom
9. Closes out cash register, counts money, completes cash sheets, makes change bag for next day, and submits money collected and documentation to the office.
10. Opens and closes business as necessary. Ensures that building is empty and secured when closing at night.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching and climbing all day. The employee must frequently lift and/or move objects up to 25-50 pounds.

Position Type and Expected Hours of Work

This is a full-time position, and hours of work and days are Monday through Friday, 7:00 a.m. to 5 p.m. and some Saturdays, 7:00 a.m. to 12 p.m.

Competencies

• Communication Proficiency.
• Customer/Client Focus.
• Organizational Skills.
• Time Management.

Work Environment

This job’s duties are performed at Superior Rents. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Required Education and Experience

1. High school diploma or equivalent.
2. 1+ years customer service experience.
3. General record keeping and assisting the public.

Preferred Experience

• General Equipment Knowledge
• Knowledge of Construction Processes

Benefits

• 401(k)
• 401(k) Matching
• Employee Discount
• Health, Dental, Vision Insurance available
• Life Insurance policy available
• Paid Time Off
• 6 Paid Holidays

Schedule

• 8 Hour Shift (7a-4p or 8a-4p with 1 hour lunch break)
• Day shift
• Monday to Friday
• Overtime
• Weekends seasonally 7a-12p

Superior Rents is an equal opportunity employer and employer decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, age, religion, or creed, disability, national origin, or any other protected status. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.