Rental Coordinator

Milton Rents; Randolph (MA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Retirement plan with company match

Paid time off

Job summary

Milton Rents in Randolph, MA is seeking an Inside Sales Representative to build relationships, handle inbound sales, and provide rental and sales support for equipment including Caterpillar earthmoving machines, aerial equipment, generators, and more. You will greet walk-in customers, coordinate with internal teams, manage reservations and payments, and ensure a high level of service.

The role requires 18+ with a HS diploma and sales/customer service experience; MS Office and CRM familiarity is

Qualifications

• Requires 18+ years of age.
• High School diploma or GED; trade school cert or equivalent preferred.
• Customer service and/or sales experience preferred.

Responsibilities

• Handle all inbound sales activity from various sources and coordinate with internal departments.
• Greet and transact with walk-in showroom traffic professionally.
• Coordinate sales and rentals with outside sales, drivers and service department.
• Efficiently handle all rental reservations, contracts, transportation arrangements, and payments.

Skills

Customer service

Sales experience

Communication

Detail-oriented

CRM experience

Education

High School diploma or GED

Tools

Microsoft Office

CRM system

Job description

Overview

At Milton Rents, we pride ourselves on being a leader in the heavy equipment rental industry. We're looking for a skilled Inside Sales Representative who is passionate and eager to make a difference. As a member of the Milton Rents team, you will be the primary point of contact for customers. Your role will involve building strong relationships, understanding their equipment requirements, and offering rental and sales support for a wide range of top-tier equipment, including Caterpillar earthmoving machines, aerial equipment, generators, and more!

Pay Rate: $21.36 to -$31.25 per hour, based on experience

Responsibilities

What You’ll Do:

• Handle all inbound sales activity from a variety of sources, and coordinate with internal departments to ensure that all customer requests are handled in a professional, timely manner.
• Greet and transact business with all walk-in traffic in the showroom with professionalism and a positive attitude.
• Coordinate sales and rentals with outside sales, drivers and the service department.
• Efficiently handle all rental reservations, contracts, transportation arrangements, and payments with accuracy and promptness.

Qualifications

• Must be 18 years of age.
• High School diploma or GED, trade school certificate or equivalent experience preferred.
• Customer service and/or sales experience preferred.
• General knowledge of construction industry and/or equipment preferred.
• Valid driver's license.

What We’re Looking For:

• Detail-Oriented: Strong organizational skills and attention to detail.
• Communication Skills: Excellent written and verbal communication abilities.
• Customer Service: Outstanding interpersonal skills and a customer-first attitude.
• Tech-Savvy: Proficiency with Microsoft Office and a willingness to embrace new technology (cell phones, iPads, CRM, etc.).
• Eager to Learn: A hunger for knowledge and the ability to apply new skills.

Physical Requirements:

• Lift up to 50 lbs.
• Sit/stand for long periods with frequent bending.
• Work indoors and outdoors in various weather conditions.

Benefits

• Competitive salary.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Ongoing training and professional development opportunities
• Supportive and collaborative work environment.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.

A background check and drug test are required as part of our pre-employment process.

Milton Rents is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton Rents is a Drug-Free workplace.