Rental Coordinator

Wagner Equipment; Silverthorne (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Rental Coordinator to join their dynamic team. In this role, you will assist customers in selecting the right equipment while managing rental transactions efficiently. Your organizational skills and attention to detail will ensure smooth operations and customer satisfaction. With a supportive work environment that emphasizes professional growth, this position offers excellent benefits, including paid time off and comprehensive insurance plans. If you are passionate about customer service and thrive in a collaborative setting, this opportunity is perfect for you.

Benefits

Paid Time Off (PTO) Plan

Medical, Dental, and Vision Insurance

Life and AD&D Insurance

Retirement Plans - 401K and Roth 401K

Tuition Reimbursement

Employee Assistance Program (EAP)

Access to CEFCU Services

Discounted Employee Phone Plans

Qualifications

• At least 1 year in heavy equipment customer service.
• Administrative/clerical experience preferred.

Responsibilities

• Assist customers in selecting suitable equipment and manage rental transactions.
• Process rental transactions and invoices accurately.

Skills

Data Entry

Communication Skills

Organizational Skills

Safety Knowledge

Reading/Writing

Reasoning

Math

Product Knowledge

Microsoft Word

Microsoft Excel

Education

High School Diploma or GED

College Degree

Courses in Computers, Business, or Office Administration

Job description

Join to apply for the Rental Coordinator role at Wagner Equipment

Wagner Equipment Co. offers challenging career opportunities, extensive training, and employee development, along with growth potential within a reputable company. We provide excellent benefits and the necessary tools to help you maximize your potential and thrive.

Benefits Include

• Paid Time Off (PTO) Plan - Up to 96 hours in your first year + 8 paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K and Roth 401K, with company contributions up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Access to CEFCU services including savings, loans, VISA cards, and more
• Additional benefits: Unum Supplemental Life Insurance, Aflac Critical Illness & Accident Insurance, ID WatchDog, and discounted employee phone plans

The Rental Coordinator assists customers in selecting suitable equipment and manages rental transactions daily, embodying Wagner’s vision of working as “One Professional Team.”

Pay Rate

$22.00 - $28.50 per hour + quarterly performance incentive + 15% location differential. Pay depends on education and experience.

Essential Functions

• Invoice Caterpillar and non-CAT rentals, damage charges, and demos
• Process rental transactions and invoices accurately and efficiently
• Maintain records of rental equipment transfers or sales
• Apply applicable taxes to invoices
• Review shipping and receiving documents for accuracy
• Assist with rental, credit, and sales document processing
• Input lost-sales rental data
• Use DBS for reservations, contracts, transfers, and invoicing
• Manage overdue contracts and reservations
• Coordinate shipping and receiving of equipment
• Understand rental inventory and process transactions with customers
• Assist walk-in customers and provide equipment options and quotes
• Address customer inquiries related to invoicing and accounts
• Locate and recommend suitable equipment for customer jobs
• Perform other duties as assigned

Competencies

• Data Entry, Communication, Organizational Skills, Safety Knowledge, Reading/Writing, Reasoning, Math, Product Knowledge, Microsoft Word & Excel

Work Environment

• Indoor, Quiet environment

Physical Demands

• Talking, Sitting, Using Hands, Hearing, Squatting/Kneeling, Climbing, Lifting up to 32 pounds

Minimum Education & Experience

• High School Diploma or GED (College Degree preferred)
• Courses in computers, business, or office administration preferred
• At least 1 year in heavy equipment customer service, plus administrative/clerical experience

Additional Notes

Employment is contingent upon pre-employment screenings. Duties and responsibilities may change. The employer is an EEO/AA/Veterans/Disabled employer.