Rental Coordinator

Viking Equipment Company of Knoxville, LLC; Florida; On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life &Dis

Disability Insurance

FSA and HSA programs

401(k) Plan with Company Match

Paid Holidays & Vacation

Job summary

Viking Equipment Company of Knoxville, LLC is seeking a Rental Coordinator to be the face of our rental department. This role focuses on connecting with customers, driving business through proactive engagement, and growing rental revenue.

The position offers weekday hours (7am–5pm) with a base pay of $24.00 per hour plus incentives and bonus potential. Benefits include medical, dental, vision, life, and disability insurance, plus 401(k) with company match.

Qualifications

• Excellent interpersonal and communication skills with a customer-first approach.
• Self-motivated and able to thrive in a fast-paced environment.
• Strong organizational skills with ability to manage multiple priorities.
• Proficient in Microsoft Office; familiar with rental or business software systems.
• Basic mechanical aptitude and ability to perform visual inspections of equipment.

Responsibilities

• Greet and assist walk-in and phone customers in a professional and welcoming manner.
• Build strong relationships with customers by understanding their projects, timelines, and equipment needs.
• Recommend appropriate equipment and attachments based on customer applications.
• Prepare and execute rental agreements accurately and efficiently.
• Follow up on quotes, upcoming needs, and rental opportunities.
• Manage equipment scheduling and utilization to maximize rental availability and revenue.
• Inspect equipment before and after rentals to ensure it is clean, functional, and ready for use.
• Maintain accurate records of fleet condition, location, and readiness.
• Coordinate equipment deliveries and pickups, including trailer logistics.
• Work with Service to address maintenance or repair needs.
• Collaborate with Sales, Parts, and Service teams to support a seamless customer experience.
• Promote and follow all safety policies related to equipment handling and dealership operations.

Skills

Interpersonal skills

Customer focus

Multi-tasking

Microsoft Office

Mechanical aptitude

Tools

Rental software

Office software

Job description

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Rental Coordinator

The Rental Coordinator is the face of our rental department ideal for someone who enjoys connecting with people, creating positive experiences, and driving business through proactive customer engagement.

As a front-line ambassador of our dealership, the Rental Coordinator plays a vital role in customer satisfaction, fleet utilization, and rental revenue growth. Success in this role comes from being approachable, energetic, and motivated to build lasting customer relationships, not simply waiting for business to come in.

$24.00 Plus Incentives

Earn $2,000+ Per Month in Bonus Potential! Grow our rental business, drive results, and boost your earning potential with performance-based bonuses

Monday-Friday (7am-5pm)

Great Benefits

Key Responsibilities

• Greet and assist walk in and phone customers in a professional and welcoming manner

• Build strong relationships with customers by understanding their projects, timelines, and equipment needs

• Recommend appropriate equipment and attachments based on customer applications

• Prepare and execute rental agreements accurately and efficiently

• Follow up on quotes, upcoming needs, and rental opportunities

• Manage equipment scheduling and utilization to maximize rental availability and revenue

• Inspect equipment before and after rentals to ensure it is clean, functional, and ready for customer use

• Maintain accurate records of fleet condition, location, and readiness

• Coordinate equipment deliveries and pickups, including trailer logistics.

• Work with the Service Department to address maintenance or repair needs

• Collaborate with Sales, Parts, and Service teams to support a seamless customer experience

• Promote and follow all safety policies related to equipment handling and dealership operations

Required Skills

• Strong interpersonal and communication skills with a customer focused approach

• Self-motivated and comfortable working in a fast paced environment

• Strong organizational skills with the ability to manage multiple priorities

• Proficient in Microsoft Office and familiar with rental or business software systems

• Basic mechanical aptitude and ability to perform visual equipment inspections

Preferred Skills

• Two or more years in the rental or equipment dealership industry

• Experience coordinating equipment transportation or logistics

• Bilingual skills (Spanish or other) are helpful for some locations

Work Environment / Physical Demands

• Primarily office-based with time spent in the yard or shop interacting with customers and technicians both

• Exposure to moderate to loud noise and outdoor elements

• Must be comfortable working around heavy equipment and following safety protocols

• Occasional lifting or movement of small parts or tools may be required

Benefits

• Medical, Dental, Vision, Life & Disability Insurance

• FSA and HSA programs (with company contributions)

• 401(k) Plan with Company Match

• Paid Holidays & Vacation

Pre-employment drug screens, background screening, and proof of employment eligibility (E-Verify) are required for any position offered.

We are always on the lookout for people who bring fresh perspective and life experiences to our team.