Rental Coordinator

Carrington Group; California (MO); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Rental Coordinator to join their dynamic team. This role is pivotal in ensuring exceptional customer service and effective lease negotiations to achieve maximum occupancy in multi-residential apartments. The ideal candidate will have a strong background in sales and customer service, along with a passion for community engagement. With a flexible schedule and a commitment to excellence, this position offers the opportunity to thrive in a supportive environment while contributing to a vibrant community. Join a company that values quality and service excellence, and make a difference in the lives of residents.

Benefits

Competitive salary

Comprehensive Benefits

Flexible spending account

Company matched RRSP program

Paid training and development programs

Qualifications

• 2+ years in a sales/customer service role required.
• Post-secondary education in a related field preferred.

Responsibilities

• Market and show apartments, responding to inquiries.
• Perform landlord reference checks and process applications.
• Ensure apartments are ready for new residents.

Skills

Customer Service

Sales Negotiation

Communication Skills

Microsoft Office Suite

Knowledge of Residential Tenancies Act

Education

Post-secondary diploma in Administration

Diploma in Business

Tools

Yardi

Job description

Rental Coordinator
City Property Management – Sherwood Park, AB

City Property Management, a division of Carrington Group of Companies, is an award-winning leader in the new condominium and rental industry and is recognized as the standard of quality, choice and service excellence in Alberta.

About the Position
Reporting to the Property Manager, the Rental Coordinator is a member of the rental operations team, responsible for exceptional customer service and negotiation skills. This position is accountable for the leasing and administration of multi-residential apartments. They show available units, qualifying prospective residents and successfully negotiate leases to achieve optimum occupancy.

Hours: Monday-Thursday 2:00 PM - 7:00 PM, Friday – Off, Saturday/Sunday - 12:00 PM – 5:00 PM

What We Offer:

• Competitive salary
• Comprehensive Benefits, including extended health & dental, life and disability insurance, and more
• Flexible spending account for additional health and wellness coverage
• Company matched RRSP program
• Paid training and development programs

Duties and Responsibilities:

• Market, show/rent apartments, professionally responding to telephone and “walk-in” inquiries.
• Record all telephone and in-person visits, complete traffic reports and market surveys.
• Provide prospective residents with suite, community information and forms, helping to complete applications and secure deposit in accordance with the company’s policies and procedures.
• Respond to Resident questions, concerns, or complaints in a timely and compassionate manner
• Perform landlord reference checks, process credit checks, and prepare lease agreements
• Follow up with all applicants regarding their application status in a timely manner
• Ensure apartment is ready for resident to move in on agreed date
• Perform and complete move- in and move-out inspections with accuracy and attention to detail.
• Inform the Property Manager of any deficiencies or problems that require attention in the building.
• Promote a strong sense of community through creation and participation of community programming.
• Demonstrate excellent sale skills by minimizing vacancies and achieving an occupancy rate of 100%.
• Assist with maintenance duties around the building including but not limited to light duty cleaning, painting, repairs, coordinating contractors and outside general yard upkeep.

Qualifications:

• Completed post-secondary diploma in Administration, Sales, Business, or related academic field comparable to Canadian academic standards, is preferred.
• Two (2) ore more years of experience in a sales/customer service role required.
• Knowledge of the Residential Tenancies Act, laws and legislation preferred.
• Ability to use Microsoft Office Suite, specifically Word, Excel and Outlook are preferred.
• Experience using the property management software Yardi is desired.
• Able to work a flexible schedule, including evenings and weekends.
• A valid class five (5) driver’s license and personal reliable transportation is required.
• Criminal Records Check to the company’s satisfaction is required.
• Manual dexterity is required to work with computers and peripherals.

To apply, please visit us at https://www.carrington.ca/about-carrington/careers.

Only those who are legally authorized to work in Canada will be considered for employment. If you are not currently authorized to work in Canada, your application will not be considered.

The Carrington Group is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.
We would like to thank all applicants; however only those selected for an interview will be contacted.
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