Rental Coordinator

Socket.dev; Addison (TX); On-site; USD 36,000 - 47,000; Full time

Job summary

Malin is seeking a Rental Coordinator to support the rental department with administrative tasks, order processing, invoicing, and reporting. You will coordinate with service, transportation, and branch sales to meet customer requirements and ensure smooth rental operations.

The ideal candidate has strong Microsoft Office skills, excellent communication, and a proven ability to handle multiple tasks in a fast-paced environment. A high school diploma is required; some college is preferred.

Qualifications

• Two+ years in an administrative role, preferably in equipment rental.
• Microsoft Office (Outlook, Word, Excel) skills required.
• High school diploma or equivalent; some college preferred.

Responsibilities

• Take calls and fill rental orders from internal and external customers.
• Coordinate rental activities for customers.
• Coordinate with Service and Transportation to repair/maintain equipment.
• Handle make-ready activity with Service Center management.
• Type quotes and rental confirmations.
• Locate suitable sublet equipment.
• Provide back-up invoicing for the Rental department.
• Work on special projects as directed by the Rental Manager.
• Follow up with customers to measure satisfaction.
• Prepare weekly Rental Log report for the Rental Manager.

Skills

Administrative experience

Equipment rental knowledge

Attention to detail

Time management

Phone skills

Written and verbal communication

Education

High school diploma or equivalent

Some college or associate's degree preferred

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

A CAREER AS A MALIN RENTAL COORDINATOR...
As a Rental Coordinator, you will be joining one of the most fun and rewarding departments within Malin. You'll provide administrative support and be an instrumental player in facilitating rental and equipment sales, invoicing, correspondence, supply procurement, research and reports.

ESSENTIAL FUNCTIONS

• Take calls and fill rental orders from internal and external customers including MALIN branch salesmen.
• Coordinate all necessary rental activities for internal and external customers.
• Coordinate with Service and Transportation as required to repair/maintain equipment in field and effect pick-up and delivery to meet customer requirements.
• Coordinate all make-ready activity with Service Center management.
• Type quotes and rental confirmations for customers.
• Locate suitable sublet equipment to meet rental requirements.
• Provide back-up invoicing capabilities for the Rental department.
• Work on special projects as directed by the Rental Manager.
• Perform follow up customer satisfaction telephone inquiries.
• Prepare weekly Rental Log report and submit to Rental Manager.

QUALIFICATIONS & REQUIREMENTS

Education and Experience

• Two or more years of experience in an administrative role, preferably in equipment rental
• Intermediate to advanced Microsoft Office skills -- Outlook, Word, Excel
• High school degree or equivalent required; some college or Associate's degree preferred

General

• Self-starter with the ability to work independently in a dynamic, fast-paced environment
• Uses logic and reasoning to identify alternative solutions
• Strong attention to detail
• Excellent time-management and phone skills
• Ability to prioritize and manage various tasks
• Strong written and verbal communication skills
• Strong email and computer skills
• Stable and successful career background
• Strong and ethical performance history

Language & Communication Skills

• Ability to read and interpret customer communications and common documents;
• Ability to respond to inquiries from internal and external customers

Reasoning Ability & Mathematical Skills

Ability to apply general scientific and business mathematical techniques for conveying product knowledge and pricing negotiation. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions.

Physical Requirements

Reaching, talking, hearing, repetitive motion; Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involving sitting most of the time. Walking and standing are required only occasionally. Required to have close visual acuity to perform activities of: preparing data and figures; transcribing; viewing computer terminal; extensive reading. Will climb stools and stairs regularly.