Rental Concierge & Vehicle Prep Specialist

Jim Norton Auto Group; Tulsa (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Pay

Medical Vision Dental

401(k) Retirement Plan

Group Life Insurance

Flexible Spending Account

Paid Vacation

Employee Discounts

Job summary

Jim Norton Auto Group is seeking a Rental Agent/Porter to assist customers with rental vehicles and keep the fleet clean and ready for use. The role blends customer service with paperwork, inspections, and porter duties in a fast-paced setting.

The ideal candidate is dependable, detail-oriented, and able to manage multiple tasks while following safety procedures. Local candidates with a valid driver’s license are encouraged to apply.

Qualifications

• Strong customer service and communication skills.
• Prior experience in automotive rental or porter duties preferred.
• Attention to detail and ability to multitask.
• Basic computer skills and ability to complete paperwork.
• Ability to follow instructions, work independently, and as part of a team.
• Valid driver’s license and insurable driving record.
• Ability to work outdoors and perform cleaning duties.

Responsibilities

• Greet customers and assist with rental reservations, vehicle checkouts, and returns.
• Verify required customer documentation and accurately complete rental agreements.
• Explain rental terms, charges, vehicle features, and return procedures.
• Inspect vehicles before and after each rental, documenting mileage, fuel levels, and vehicle condition.
• Promptly report damage, maintenance needs, and safety concerns to management.
• Clean vehicle interiors and exteriors to ensure each rental is ready for the next customer.
• Safely move, park, fuel, and deliver vehicles as needed.
• Maintain accurate vehicle availability records and organize rental vehicles and keys.
• Follow all safety procedures and maintain a clean and organized work area.
• Provide excellent customer service, keeping in mind that our customers’ experience comes first.

Skills

Customer service

Communication

Detail-oriented

Multitasking

Valid driver’s license

Job description

Jim Norton Auto Group is seeking a Rental Agent/Porter to assist customers with rental vehicles and keep the fleet clean and ready for use. The role blends customer service with paperwork, inspections, and porter duties in a fast-paced setting.

The ideal candidate is dependable, detail-oriented, and able to manage multiple tasks while following safety procedures. Local candidates with a valid driver’s license are encouraged to apply.