Rental Concierge — Entry-Level Customer Service

Sonic Automotive, Inc.; Houston (TX); Hybrid; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

401k

Job summary

AUDI OF WEST HOUSTON, part of Sonic Automotive, is hiring a Rental Clerical role to support customers through the car rental process at our Houston location. The position offers hourly pay and a path to growth within a large automotive group.

We seek entry-level applicants with strong communication and organizational skills who are authorized to work in the USA. Training will be provided, and benefits are competitive within the industry.

Qualifications

• Excellent communication skills.
• Good organization and attention to detail.
• Ability to work in a fast-paced rental environment.
• Authorized to work in the USA.

Responsibilities

• Assist customers during rental car process and transaction.
• Aid staff with escalated customer needs.
• Maintain and adhere to rental policies and procedures.
• Experience at a rental car facility is preferred.
• Ensure safe and compliant handling of duties.

Skills

Customer service

Communication

Attention to detail

Organization

Job description

Rental Clerical - AUDI OF WEST HOUSTON in Houston, TX at Sonic Automotive

Location: 15865 Katy Freeway
Houston, TX 77094

Job Type: Customer Service

Experience: Entry Level

About

AUDI OF WEST HOUSTON is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!

Pay is $18.00 - 22.00 per hour

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Job Description

Duties and Responsibilities:

· Assist customers during rental car process, preparing vehicles, and during transaction process.

· Aid staff in handling escalated customer needs.

· Maintain and adhere to rental policies and procedures

Join us now for an exciting and fast paced opportunity!!!

· Experience at a rental car facility

· Good organization skills and attention to detail

· Must have excellent communication skills

· All applicants must be authorized to work in the USA

· All applicants must perform duties and responsibilities in a safe manner

· All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license

It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the Sonic Automotive difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.