Rental Car Return Agent

WorldICRA; Kahului (HI); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Health, Dental insurance

Flexible schedule

Job summary

Managed Labor Solutions (MLS) is hiring Rental Car Return Agents to greet customers, expedite returns, and resolve issues at the airport. You will secure keys, verify paperwork, and ensure vehicles are ready for the next customer.

Requirements include a high school diploma or GED, a valid non-CDL license, and the ability to work variable shifts including evenings, overnights, weekends, and holidays. Basic computer skills are needed for data entry and invoice explanations.

Qualifications

• High School diploma or GED required.
• Valid driver's license (non CDL).
• 18 years of age or older.
• Flexibility to work days, evenings, overnights, weekends and holidays.
• Basic computer skills (typing, data entry).
• Ability to work in a fast-paced environment with a variety of tasks.

Responsibilities

• Greet customers when they are dropping off their rental car.
• Expedite the car return process so customers can get to their destination quickly.
• Resolve customer issues and explain charges on the invoice.
• Secure vehicle keys from the customer upon return and confirm documentation.
• Inspect car for new damages and check gas and mileage to ensure readiness for next customer.

Skills

Customer service

Sales experience

Typing

Data entry

Flexible schedule

18 years or older

Education

High School diploma / GED

Job description

If you enjoy working outside and meeting new people from around the world daily, Managed Labor Solutions (MLS), a leading nationwide rental car outsourcing company, is currently hiring quality, team driven people to work as a Rental Car Return Agent for our partners at the airport.

What you'll do:

• Greet customers when they are dropping off their rental car
• Expedite the car return process so customers can get to their destination quickly and easily
• Resolve customer issues and concerns professionally and be able to explain charges on the invoice
• Secure vehicle keys from the customer upon return and confirm necessary documentation and checks are performed as needed
• Ensure car is ready for the next customer by inspecting and recording for new damages and checking gas levels and mileage

Benefits:

• Health, Dental insurance
• Flexible schedule

What we require:

• High School diploma or GED
• Valid driver's license (non CDL)
• 18 years of age or older
• Flexibility to work days, evenings, overnights, weekends and holidays
• Basic computer skills (typing, data entry)
• Ability to work in a fast-paced environment with a variety of tasks

Extra points:

• 6 months of customer service and/or sales experience preferred
• Previous experience in baggage handling at an airport or warehouse or has work in customer-facing roles (cashier, call center, retail)