Rental Car Coordinator: Fleet & Reservations Specialist

Detroithyundai; Michigan; Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation

Employee referral program

Employee discounts on sales andservice

Benefits package (Medical, Dental, 9/9

Job summary

LaFontaine Automotive Group seeks an Automotive Rental Car Coordinator to manage daily rental fleet and reservations while assisting customers in selecting appropriate products. You will handle contracts, billing, and insurance paperwork, ensuring accurate records and smooth operations.

The ideal candidate has high school diploma, strong customer service, and detail-oriented abilities, with proficiency in Microsoft Office and a willingness to work in a fast-paced environment.

Qualifications

• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Computer proficiency and attention to detail.
• Someone who takes ownership and thrives under pressure.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Manage daily rental fleet and reservations.
• Consult with customers to understand needs; recommend appropriate products.
• Answer inquiries regarding options, availability, cost, and rental length.
• Handle contracts, billing, and insurance documentation.
• Reserve items and maintain reservation records.
• Complete forms and supplemental documentation such as licenses or proof of insurance.
• Explain rental policies and obtain signatures.

Skills

Interpersonal skills

Customer service

Organizational skills

Ownership under pressure

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

LaFontaine Automotive Group seeks an Automotive Rental Car Coordinator to manage daily rental fleet and reservations while assisting customers in selecting appropriate products. You will handle contracts, billing, and insurance paperwork, ensuring accurate records and smooth operations.

The ideal candidate has high school diploma, strong customer service, and detail-oriented abilities, with proficiency in Microsoft Office and a willingness to work in a fast-paced environment.