Rental Car Coordinator: Fleet & Customer Solutions

LaFontaine Chevrolet Buick GMC of St Clair; Michigan; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive Compensation

Employee Referral Program

Employee Discounts on Sales andService

Benefits Package (Medical, Dental, Vis

Voluntary Benefits (Flexing Spending C

401(k) and Employer Match

Holiday Savings Program with Employer 

Paid Time Off

Holiday Pay

Job summary

LaFontaine Automotive Group in Michigan is seeking an Automotive Rental Car Coordinator to assist customers with rentals, identify suitable products, and manage reservations and returns.

You will handle contracts, billing, insurance documentation, and communicate with service and sales teams to keep operations smooth, while maintaining an organized fleet.

We offer competitive compensation, benefits, 401(k) with match, and employee discounts as part of a value-driven culture.

Qualifications

• High school diploma or equivalent required.
• Excellent interpersonal and customer service skills.
• Experience in sales or customer service preferred.
• Proficient with Microsoft Office Suite.

Responsibilities

• Manage our daily rental fleet and reservations.
• Consults with customers to understand their needs; recommends appropriate products.
• Answers inquiries regarding product options, availability, cost, and lengths of rentals.
• Handle contracts, billing, and insurance documentation
• Reserves items and maintains records of reservations.
• Completes or acquires forms and supplemental documentation such as licenses or proof of insurance.
• Explains rental policies to customers and obtains signatures indicating their understanding.
• Explains proper use and care of products to customers.
• Records customer orders; collects deposits, rental fees, and other payments at rental or return.
• Retrieves merchandise for customers, assists with loading equipment, and restocks returned products.
• Inspects products on return to ensure items are clean, in good repair, and, when applicable, refilled or otherwise maintained according to rental agreement.
• Identifies and tags products that need to be repaired, cleaned, or modified before being restocked.
• Work closely with our service and sales departments to keep everything running smoothly
• Performs other duties as assigned.

Skills

Interpersonal skills

Customer service

Organizational skills

Computer proficiency

Ownership under pressure

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

LaFontaine Automotive Group in Michigan is seeking an Automotive Rental Car Coordinator to assist customers with rentals, identify suitable products, and manage reservations and returns.

You will handle contracts, billing, insurance documentation, and communicate with service and sales teams to keep operations smooth, while maintaining an organized fleet.

We offer competitive compensation, benefits, 401(k) with match, and employee discounts as part of a value-driven culture.