Rental Car Coordinator: Customer-Driven Auto Rentals

Volvofarmingtonhills; Farmington Hills (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive Compensation

Employee Referral Program

Employee Discounts on Sales andService

Benefits Package

Voluntary Benefits

401(k) and Employer Match

Holiday Savings Program with Employer

Paid Time Off

Holiday Pay

Job summary

LaFontaine Automotive Group in Michigan is seeking an Automotive Rental Car Coordinator to assist customers with rentals, identify suitable products, and manage reservations, rentals, and returns with accuracy.

The ideal candidate will have excellent interpersonal and organizational skills, be proficient with Microsoft Office, and enjoy a fast-paced environment that values community involvement and employee growth within the LaFontaine family.

Qualifications

• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Consults with customers to understand their needs; recommends appropriate products.
• Answers inquiries regarding product options, availability, cost, and lengths of rentals.
• Reserves items and maintains records of reservations.
• Completes or acquires forms and supplemental documentation such as licenses or proof of insurance.
• Explains rental policies to customers and obtains signatures indicating their understanding.
• Explains proper use and care of products to customers.
• Records customer orders; collects deposits, rental fees, and other payments at rental or return.
• Retrieves merchandise for customers, assists with loading equipment, and restocks returned products.
• Inspects products on return to ensure items are clean, in good repair, and, when applicable, refilled or otherwise maintained according to rental agreement.
• Identifies and tags products that need to be repaired, cleaned, or modified before being restocked.
• Performs other duties as assigned.

Skills

Interpersonal skills

Customer service

Organizational skills

Attention to detail

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

LaFontaine Automotive Group in Michigan is seeking an Automotive Rental Car Coordinator to assist customers with rentals, identify suitable products, and manage reservations, rentals, and returns with accuracy.

The ideal candidate will have excellent interpersonal and organizational skills, be proficient with Microsoft Office, and enjoy a fast-paced environment that values community involvement and employee growth within the LaFontaine family.