Rental Car Associate

Toyota/Lexus of Knoxville; Knoxville (TN); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Insurance plans

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Voluntary Accidental Insurance

Voluntary Critical Insurance

401k retirement

Paid Holidays

Paid vacations

Employee discounts

Sick Leave

Drug Free workplace

Job summary

Toyota/Lexus of Knoxville is seeking a front desk rental agent to determine customer needs, answer calls, and book reservations for rental vehicles. You will ensure vehicles are parked securely on site and coordinate with internal teams to satisfy rental requirements.

The role requires good organizational and communication skills, basic computer proficiency including Microsoft Office, and a valid driver's license.

Qualifications

• Experience is recommended but not required.
• Strong organizational, communication, & customer care skills.
• Must have good computer skills and be proficient in Microsoft Office.
• Valid driver's license, good driving record, & the ability to safely operate vehicles.

Responsibilities

• Determine customer's rental needs.
• Answer phone from potential customers.
• Maintain all vehicles are properly parked and locked on premises.
• Answer telephones and book reservations when customers inquire about rental vehicles.
• Correspond with internal departments in order to confirm their rental needs are satisfied.
• Close out rental agreements and accept funds when customers return.
• Inspect vehicles for damage, cleanliness, gas and maintenance then complete proper due bills if needed.
• Receive cash, checks, and credit card payments from customers; record amount received.

Skills

Customer care

Organization

Communication

Computer skills

Tools

Microsoft Office

Job description

Must have a flexible schedule.We rotate2 different shifts along with weekends.

ESSENTIAL DUTIES

• Determine customer's rental needs.
• Answer phone from potential customers.
• Maintain all vehicles are properly parked and locked on premises.
• Answer telephones and book reservations when customers inquire about rental vehicles.
• Correspond with internal departments in order to confirm their rental needs are satisfied.
• Close out rental agreements and accept funds when customers return.
• Inspect vehicles for damage, cleanliness, gas and maintenance then complete proper due bills if needed.
• Receive cash, checks, and credit card payments from customers; record amount received.

QUALIFICATIONS

• Experience is recommended but not required.
• Strong organizational, communication, & customer care skills.
• Must have good computer skills and be proficient in Microsoft Office.
• Valid driver's license, good driving record, & the ability to safely operate vehicles.

Dealership Benefits

• Insurance plans available for eligible full time associates
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Voluntary Accidental Insurance
• Voluntary Critical Insurance
• 401k retirement
• Paid Holidays for eligible associates
• Paid vacations for eligible associates
• Employee discounts
• Sick Leave for eligible associates
• Drug Free workplace

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.