Rental Attendant

Shelby American, Inc.; Des Plaines (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

The Mt. Prospect Park District is seeking a part-time Rental Attendant for the Friendship Park Conservatory, responsible for overseeing facility rentals and maintaining a clean environment. This role requires strong customer service skills and the ability to work evenings and weekends. Applicants must be at least 21 years old and have prior experience in facility management or hospitality.

Benefits

Park district facility usage benefits

Qualifications

• Must be at least 21 years old.
• Minimum two years of experience in recreation or facility management.
• Must become B.A.S.S.E.T. certified within 7 days.

Responsibilities

• Setup and oversee facility rentals including weddings and parties.
• Provide outstanding customer service during events.
• Maintain records of all events and oversee cleanup.

Skills

Customer Service

Organizational Skills

Communication

Reliability

Education

High School Graduate

College Student or Graduate

Job description

Description

Incorporated in 1955 and encompassing more than 454 acres, the Mt. Prospect Park District provides outstanding recreational programs, events, parks, facilities and services. With seven primary facilities and 27 neighborhood parks, the Park District is an integral part of a thriving multi-generational community. District open space includes two outdoor pools, biking and walking paths, a dog park and sizable space for outdoor athletic programming. The District covers over 11 square miles and serves a region of over a quarter million residents in Mount Prospect and surrounding communities.

The Mt. Prospect Park District is searching for a Rental Attendant who is responsible for setting up and overseeing the facility rentals at our Friendship Park Conservatory. The rentals may include weddings, private parties, corporate and public events within the facilities banquet room and outdoor courtyard/pavilion. Other duties include setup of tables, chairs, necessary rental items, garbage removal, cleanup before and after a rental, and the ability to work evenings and weekends.

The Rental Attendant is a part-time position, averaging under 18 hours per week (less than 1,000 hours annually). The Rental Attendant must be able to work in the evening and on the weekend. The starting pay range for the part-time Rental Attendant is $16-$20 per hour, depending on qualifications. Plus, we offer park district facility and programming usage benefits. Candidates must be able to successfully pass a criminal background check.

Requirements

ESSENTIAL DUTIES:

Properly administer all duties associated with the overall daily operations, including opening and closing Friendship Park Conservatory.

Provide outstanding customer service, be an enthusiastic professional, and build relationships with internal and external customers.

Oversee and assist with rental events, setup, take down, maintain a clean facility, and respond to situations as they arise during the event.

Maintain detailed records for all events, activities, their progress and/or status.

Maintain facility and as directed by the FPC Rental and Event Planner and Manager.

Be knowledgeable of and abide by all State of Illinois and City of Des Plaines liquor laws.

Become B.A.S.S.E.T alcohol certified within 7 days of hire (must be over the age of 21) and AED/CPR certified within 90 days of hire.

Count and log cash drawers, banks and deposits/close-outs on a daily basis. If discrepancies are determined, work to rectify resolution.

Make recommendations for both facility and operational improvements.

Contact Rental and Event Planner for supplies required or with additional maintenance issues/needs.

Provide information on Park District programs, facilities, rentals, and events to patrons.

All other duties as assigned by the Conservatory and Greenhouse Manager, Director of Parks and Planning and/or Executive Director. However, in an emergency, perform all duties as required.

SECONDARY DUTIES:

Maintain a clean and organized work environment.

May be required to work with other departments under assigned supervision to accomplish special tasks.

Perform additional duties as assigned which may be considered essential.

QUALIFICATIONS:

Must be at least 21 years old to enable you to assist with events involving alcohol.

Must be a high school graduate, college student or college graduate, with a minimum of two years of experience in recreation, facility management, customer service and/or hospitality management. Rental/Custodial experience is very helpful.

Must become B.A.S.S.E.T. certified within 7 days of hire and must maintain B.A.S.S.E.T certification throughout employment.

Must have AED/CPR certification or obtain certification within 90 days of hire and maintain certification throughout employment.

Must have the ability to organize all rentals and purchases related to the rental department and facility as necessary. Must be able to handle multiple projects in an efficient manner.

Strong oral and written communication skills are required. Must be able to communicate effectively with others to allow for the coordination of work, for safety purposes and for emergency situations.

Must possess strong customer service skills and a strong work ethic. Must have a pleasant demeanor and cooperative attitude. Must be able to work well with others, as well as independently with minimal supervision.

Must be able to demonstrate good judgment and common sense. Must be able to recognize unsafe conditions and emergencies and respond accordingly.

Must be reliable. Reliable attendance is an essential function of this position.

Must adhere to all Park District policies, including dress code and appearance policies.

This position will be sitting, standing, walking, moving items and lifting throughout the day. Must be able to lift 50 pounds as needed. Must be able to perform tasks that require walking, bending, stooping, kneeling, pushing, climbing, moving if items, and reaching. May be exposed to various cleaning solvents. Additionally, this position will be primarily exposed to an indoor facility/office environment but may be exposed to weather conditions including rain, sun, humidity, heat, and cold.

The work schedule may vary according to rentals, registration numbers and classes, and the workweek may exceed regular hours at times. However, this is a part-time position that will be less than 1,000 hours per year. Due to the needs of the Park District and this position, evening and weekend hours will be required.

Nothing contained herein shall preclude or limit the Park District from changing this written job description through addition, deletion or modification of essential job duties.

The Mt. Prospect Park District is an Equal Opportunity Employer.