Rental Associate: Service-Driven Equipment Specialist

Waters Hardware; Salina (OK); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Employee discounts

Career Advancement Opportunities

Job summary

Waters Hardware in Salina, OK is seeking a highly dependable Rental Associate to coordinate and maintain all activities of the rental department. You will build customer relationships, quote rental rates, and ensure smooth check-in/out with accurate contract files.

Candidates should be flexible, detail-oriented, and able to learn about all rental equipment, perform light maintenance, and assist with deliveries as needed.

Qualifications

• Able to work a flexible schedule to support business needs, including nights and weekends.
• Superior organizational skills with attention to detail.
• Strong computer skills and ability to learn computer-based concepts quickly.
• Capable of handling multiple tasks at one time.
• Good driving record, some delivery and pick-ups
• Engage in discussions with customers related to the proper equipment based on customers’ needs.
• Knowledge of, or be able to learn about all rental equipment, including operation, application, capabilities, and limitations.
• Knowledge of routine maintenance and troubleshooting requirements of all rental equipment.
• Aptitude/general knowledge of small engines.
• Ability to perform light tune-ups, oil changes, and small parts replacement on rental equipment.

Responsibilities

• Build and maintain customer relationships.
• Answer incoming phone calls and provide rental rates and quotes.
• Check rentals in and out each day and maintain contract files and rental reservations.
• Write rental contracts on a PC program.
• Schedule pick-up and/or delivery of rental equipment and load/unload equipment.

Skills

Customer service

Teamwork

Attention to detail

Learning agility

Job description

Waters Hardware in Salina, OK is seeking a highly dependable Rental Associate to coordinate and maintain all activities of the rental department. You will build customer relationships, quote rental rates, and ensure smooth check-in/out with accurate contract files.

Candidates should be flexible, detail-oriented, and able to learn about all rental equipment, perform light maintenance, and assist with deliveries as needed.