Renewals Specialist

Everlaw; Michigan; Híbrido; USD 100 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

401(k) match

Family leave

Learning stipend

Company events

Resumo da oferta

Everlaw is seeking a renewals-focused professional to own the end-to-end lifecycle for a designated book of accounts. You will analyze usage data, generate quotes, obtain approvals, and execute orders while guiding commercial conversations to align terms with platform usage and business needs.

You will partner with Account Executives and Customer Success Managers to streamline renewal workflows, forecast pipelines, and ensure clean handoffs, leveraging Salesforce, Ironclad, and automation tools

Qualificações

• 4+ years of SaaS renewals, commercial sales or revenue operations.
• Experience navigating CRMs and Quote-to-Cash platforms with automation.
• Commercial mindset with strong data-driven decision making.
• Builder mindset, comfortable shaping playbooks for a growing function.
• Authorized to work in the United States; no visa sponsorship at this time.

Responsabilidades

• Own end-to-end renewal lifecycle for a designated book of accounts.
• Analyze usage, create quotes, secure approvals, and execute orders.
• Lead renewal conversations to align terms with usage and business needs.
• Collaborate with Account Executives and Customer Success Managers to optimize workflows.
• Maintain pipeline forecasting and system hygiene across tools like Salesforce and Ironclad.

Conhecimentos

SaaS Renewals

Contract Negotiations

CRM Tools

Automation Tools

Data Analytics

Cross-functional Collaboration

Ferramentas

Salesforce

Ironclad

Descrição da oferta de emprego

• You’ll lead end-to-end commercial renewal motions and contract modernizations for a designated book of accounts, aligning subscription commitments with client usage to drive long-term retention
• Drawing on your commercial expertise and analytical background, you’ll manage proactive orchestration ahead of renewal dates, streamline quote-to-cash workflows, and build scalable playbooks that power an expanding operational function
• This is a full-time, exempt position based in our Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr
• Own the end-to-end renewal lifecycle for a designated book of accounts, managing usage analysis, quote creation, approvals, and order form execution
• Lead commercial conversations with customers to guide contract modernizations, aligning subscription terms with platform usage and business requirements
• Partner cross-functionally with Account Executives and Customer Success Managers to streamline renewal workflows, maintain accurate pipeline forecasting, and ensure seamless customer handoffs
• Leverage internal quote-to-cash systems and automation tools to efficiently manage active renewal cycles across both high-touch and scaled client segments
• Maintain clean pipeline forecasting, system hygiene, and compliance across internal tools such as Salesforce and Ironclad
• Contribute to the continuous improvement of renewal playbooks, best practices, and operational processes as the function expands

Benefits

• Mind & Body - Everlaw cares about the whole person, and that is underscored by our health care plan. Everlaw offers employees and their dependents private health insurance which covers 100% of employee health insurance premiums and 60% of dependent premiums.
• Investing in Your Future - Everlaw believes in building for the long-term – for both our product and our employees. Everlaw enrolls employees in a pension fund upon hire where employees contribute 4% of their salary with a company match of 4%. An additional 1% comes from the UK government in the form of tax relief.
• Family Bonding - Everlaw supports growing families by ensuring employees receive 100% of their salary for up to 10 weeks for family-bonding leave, in addition to 8 weeks of fully paid leave for birthing parents.
• Everlawlidays and More - When you have a group of highly skilled, highly driven truth-finders, it’s important to build in breaks for recharging. Everlaw offers employees 20 days of paid holiday per calendar year in addition to the eight public holidays in England and Wales. Everlaw also recognises four ‘Everlawlidays’ that are designated days off for the whole company. Upon their fourth work anniversary, employees are upgraded to 23 days of holiday and to 27 days on their seventh work anniversary.
• On-Site Lunches and Snacks - Enjoy delicious daily catered lunches and sample the rotating snack and beverage selections in our London office.
• Never Stop Learning - We are committed to Everlawyers’ professional growth and encourage employees to pursue the right learning and development opportunities for wherever they are in their journey. With an annual Learning & Development stipend of £1,600, Everlawyers can attend conferences, obtain certifications, join classes and meet with career coaches.
• Giving Back - We are committed to supporting our local communities so we build in time for you to give back. In addition to time off for company-sponsored volunteer events, employees get four paid hours per quarter to volunteer at any charity recognised by the HMRC.
• Creating Community - Everlaw is filled with empowered, passionate problem solvers who like to have fun. From team dinners to holiday parties, Everlaw hosts optional company-wide bonding events regularly. Additionally, each department is given a monthly budget for activities and events planned by you and your colleagues. Events have included go-karting, escape rooms, trapeze classes and intramural sports.

• You are comfortable managing a dynamic book of renewals, balancing high-touch commercial discussions with streamlined, process-driven workflows
• You have at least 4+ years of experience in SaaS renewals, commercial sales, or revenue operations, with a proven track record of managing end-to-end contract negotiations
• You have practical experience navigating CRMs and Quote-to-Cash platforms (such as Salesforce and Ironclad) and are comfortable utilizing automation tools to drive efficiency
• You are commercially minded and analytical, adept at evaluating usage data and metrics to structure mutually beneficial renewal agreements
• You are a builder at heart who thrives in a dynamic environment, excited to contribute ideas and refine playbooks for a growing operational function
• You are authorized to work in the United States. Please note that at this time, Everlaw is not sponsoring U.S. employment visas for this role