Renewals Sales Executive, Water Infrastructure

Autodesk, Inc.; California (MO); Remote; USD 112,000 - 163,000; Full time

Job summary

A leading company in software solutions seeks a Renewals Sales Executive in California to manage customer renewals for its Water Infrastructure division. This role focuses on driving retention and expansion of software usage among small and medium-sized businesses. Ideal candidates are experienced in SaaS sales with strong customer success skills, capable of understanding client needs, and proficient in CRM tools like Salesforce.

Qualifications

• 3+ years in customer success, renewals, or inside sales within a SaaS or software organization.
• Proven track record of hitting or exceeding performance metrics.
• Proficiency with CRM systems (Salesforce preferred).

Responsibilities

• Manage renewals for small and medium-sized businesses.
• Promote customer satisfaction, product adoption, and long-term subscriptions.
• Document customer activity in Salesforce and conduct quarterly business reviews.

Skills

Customer success

Sales

Retention

Influencing skills

Interpersonal skills

Education

3+ years in customer success, renewals, or inside sales

Tools

Salesforce

Job description

Renewals Sales Executive, Water Infrastructure page is loaded

Renewals Sales Executive, Water Infrastructure

Apply locations California, USA - Remote Colorado, USA - Remote Washington, USA - Remote Oregon, USA - Remote time type Full time posted on Posted Yesterday job requisition id 25WD88930

Job Requisition ID #

25WD88930

Position Overview

The Autodesk Water Infrastructure Renewals Sales Executive sole focus is to successfully manage renewals for small and medium-sized businesses by driving retention and product expansion. We do this by helping our customers successfully utilize their Autodesk Water Infrastructure software so they can derive the maximum benefit from their Autodesk investment and... come back for more!

The role will partner with the Sales team on account and territory planning and provide customer health leadership, handle escalations on at-risk customers, strategize renewals Initiatives, and be a resource on how best to leverage customer resources.

Responsibilities

• Promote overall customer satisfaction, retention, and renewals Identify new opportunities to position long term subscriptions for qualified customers

• Promote overall customer satisfaction, product adoption, retention, and renewals

• Drive customer renewals by engaging customers to drive usage and adoption of our solutions in the onboard, adopt and renew space so they derive maximum value from their investment in Autodesk Solutions

• Identify new opportunities to position long term subscriptions for qualified customers

• Monitor customer usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success

• Identifying opportunities to expand relationships, up-selling/cross-selling new products

• Develop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map Autodesk solutions and associated business benefits to address their needs

• Recognize "at-risk” customers and work with cross-functional teams to help establish a path towards success to avoid customer churn

• Document all customer activity in Salesforce and other CRM tools required

• Conduct customer quarterly business reviews

• Deliver accurate forecasts weekly to ensure our success against plans and targets

• Requires an elevated level of influence over the customer lifecycle through renewal

• Back up support for Renewal Manager

• Coach new hires on best practices

• Coach existing team members on call prep and effective meeting management

• Travel may be required in the role and attendance is mandatory at corporate, regional and local customer as directed by your manager

Minimum Qualifications

• 3+ years in customer success, renewals, or inside sales within a SaaS or software organization

• Proven track record of hitting or exceeding performance metrics

• Proficiency with CRM systems (Salesforce preferred) and outreach tools

Ideal Candidate

• Previous experience in a software (SaaS) sales, renewals or customer success position

• Enthusiastic and creative with the ability to inspire, influence and encourage others, in both relationships with customers and peers

• Experience working in dynamic, high-volume environments with cross-functional teams

• Skilled in managing complex customer relationships

• Demonstrated ability to drive retention and identify expansion opportunity, in a consultative sales setting

• Strong interpersonal and emotional intelligence skills with a passion for customer advocacy

• Self-starter with a results-oriented mindset and ability to work independently

• Comfortable working in evolving environments, including during or post company acquisitions

• Understanding of channel partner ecosystems and indirect sales models

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based sales roles, we expect a starting On-Target Earnings (OTE) between $112,100 and $162,250. OTE is comprised of base salary plus commission target for sales roles. Offers are based on the candidate’s experience and geographic location and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Shape the world, shape your future

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!