Renewals Representative

ClearCompanies; Salt Lake City (UT); On-site; USD 30,000 - 90,000; Full time

Job summary

ClearHealth headquarters in Boston is seeking a Renewals Representative to join the IT team in Salt Lake City. You will manage renewal opportunities, defend against competition, and drive revenue and retention targets.

Responsibilities include forecasting, Salesforce activity, and coordination with account management to maximize renewals. Requires 1-3 years inside-sales experience, strong customer service, and proven quota attainment.

Qualifications

• Minimum 1-3 years Inside-sales experience, preferably handling renewals.
• Strong customer service skills.
• Must possess proven track record of consistently and successfully attaining sales goals.
• Excellent relationship building and sale closing skills.

Responsibilities

• Manage a set of renewal opportunities and defend against competitive pressures.
• Achieve monthly, quarterly & annual revenue/retention targets.
• Pass qualified opportunities to the account management team based on engagement rules.
• Administrative sales support for the Account Manager team.
• Maintain accurate weekly, monthly and quarterly forecast for assigned territory.

Skills

Inside sales

Customer service

Sales targets

Relationship building

Closing deals

Tools

Salesforce

Job description

Position Title

Renewals Representative

Status

Full Time

Location

2825 E Cottonwood Parkway, #500/590, Salt Lake City, Utah, 84121

Department Name

IT

Salary

$30,000 - $90,000 a year

Experience

1-3 Years

Effectively manage set of assigned renewal opportunities, defend against competitive pressures and uncover additional opportunities

Achieve monthly, quarterly & annual revenue / retention targets

Passing qualified opportunities to the account management team, based on established rules of engagement.

Administrative sales support for the Account Manager team

Maintain accurate weekly, monthly and quarterly forecast for assigned territory

Maintain detailed account of daily activity in Salesforce

Effectively uncover accounts which may have risk and develop plans to mitigate it

Respond to inbound customer account and billing inquiries (email/phone) efficiently

Create custom contracts and working with legal department

Recognize trends to help develop programs which maximize retention

Principal Responsibilities

• Administrative sales support for the Account Manager team
• Effectively manage set of assigned renewal opportunities, defend against competitive pressures and uncover additional opportunities
• Achieve monthly, quarterly & annual revenue / retention targets
• Passing qualified opportunities to the account management team, based on established rules of engagement

Required

• Minimum 1-3 years Inside-sales experience, preferably handling renewals
• Strong customer service skills
• Must possess proven track record of consistently and successfully attaining sales goals
• Excellent relationship building and sale closing skills

About ClearHealth

ClearHealth simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, ClearHealth has millions of customers spanning virtually every country across the globe. ClearHealth is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.