Renewals Operations Specialist

Computacenter; Irvine (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Computacenter is seeking a Partner Renewal Coordinator to support the Renewals team by identifying future renewal opportunities from invoiced orders and ensuring accurate product tracking through serial uploads. This role maintains data integrity across systems and helps forecast renewal activity.

You will collaborate with the renewals team, vendors, and internal stakeholders to resolve discrepancies, update records in Salesforce, SAP, and vendor portals, and prepare quotes and material requests

Qualifications

• 1–2 years of renewals, operations, sales support, or order processing experience.
• Strong attention to detail with data accuracy.
• Experience with Salesforce, SAP, Microsoft Office, and Teams.
• Eligible to work legally in the United States.

Responsibilities

• Review invoiced renewal orders to identify items needing future renewal tracking.
• Create renewal opportunities in Salesforce from invoiced data.
• Ensure opportunity details align with renewal processes.
• Upload serial numbers via Salesforce accurately and promptly.
• Troubleshoot serial issues with Renewals team, vendors, and stakeholders.
• Maintain clean data to support renewal notifications and forecasting.
• Keep renewal data, serials, and opportunities updated across Salesforce, SAP, and vendor portals.
• Provide visibility into upcoming renewal cycles and pipelines.
• Assist in generating renewal reports or dashboards.
• Create customer quotes and templates, and submit for review.
• Create material requests for new part creation.
• Coordinate customer revisions within SLA with Partner Renewal Generalist.
• Support renewal projects, data cleanup, and process improvements.
• Perform other duties as assigned.
• Support Computacenter’s mission and core values.

Skills

Salesforce

Data integrity

Attention to detail

Cross-functional collab

Tools

Microsoft Office

Teams

Job description

Computacenter is seeking a Partner Renewal Coordinator to support the Renewals team by identifying future renewal opportunities from invoiced orders and ensuring accurate product tracking through serial uploads. This role maintains data integrity across systems and helps forecast renewal activity.

You will collaborate with the renewals team, vendors, and internal stakeholders to resolve discrepancies, update records in Salesforce, SAP, and vendor portals, and prepare quotes and material requests