Renewal Records Administration Clerk

HRS Talent Solutions; Jacksonville (FL); Remote; USD 34,000 - 36,000; Full time

Job summary

HRS Talent Solutions is seeking a Renewal Records Administration Clerk for a remote, records-focused role. This entry-level position handles accurate data entry of renewal dates, links services to accounts, and flags discrepancies to ensure reliable reminders.

You will work in office administration and records with minimal direct customer negotiation; training will cover renewal fields and exceptions. A careful eye for detail and consistent documentation are essential for success in this role.

Job description

Renewal Records Administration Clerk

Remote records role · Office administration
Full-time or part-time · $24.80–$26.25 an hour

A renewal reminder is only as reliable as the date behind it. This introductory role records confirmed service renewal dates in an online system, checks that they are linked to the correct account, and flags missing or conflicting source information. You would not decide whether a service will renew, alter terms, or contact a customer with a new offer. Your work gives the account owner a dependable record to use when a decision or message is due.

The source may be a signed notice, an approved internal update, or an existing account record. Read the document type and the date’s meaning before entering it. A service start date, notice deadline, and renewal date are not the same field. If a customer has more than one service, take care not to copy a date from the wrong line. A record that cannot be matched confidently should remain in the review queue with a precise explanation.

From source to record

First locate the assigned account using the approved identifier. Compare the supplied date and service description with the current record. Enter only the fields authorized for your role, then review the saved result. If the system displays a calculated reminder date, verify whether it follows from the approved information; do not manually override a formula to make it look right. Note any discrepancy for the person responsible for the account.

A correction can arrive after an earlier entry. You may need to retain an audit note showing why the date changed. An email saying “next month” is not an exact renewal date; ask the owner for the confirmed source. In some cases the underlying agreement has several dates, including an optional extension. Leave the interpretation of contract terms to the authorized team and make clear which source you have checked.

You may also answer a routine internal question about whether a renewal date has been entered. State what the current record says and when it was last confirmed. If a customer directly asks about terms, refer the question to customer service or the account owner. This is office administration and records work, with a customer service consequence when accurate dates prevent confusing messages.

What helps you succeed:

The strongest starting habit is to compare names, account numbers, and date formats before entering anything. Use the approved online form, then check the saved record against the source once more. If a date is missing or two sources disagree, write a factual note and leave the item with an owner. A contract term should never be inferred from a nearby date. Private account details stay in the authorized record, while a question to a colleague can identify only the information needed for review.

This job involves repeated small checks rather than rapid copying. Keep a list of pending items so a corrected source can be matched later. A renewal date that moves should have an explanation attached under the employer’s procedure; otherwise a colleague may use an earlier reminder and confuse the customer. If the source has no exact date, a question to the account owner is progress, even though the date field remains empty.

You do not need renewal or contract experience to apply. The employer will teach its system, approval levels, and review queue. Experience with data entry, school records, or basic office tasks is useful, but newcomers with a steady eye for detail are welcome. A private home office can support this remote assignment; specific access and scheduling details come from the hiring company.

Compensation and scope

Pay is $24.80–$26.25 per hour. The responsibility is accurate entry and clear escalation, not negotiating a renewal or choosing a retention strategy. A finished item has a supported date in the right field, a recorded source, and a visible owner for anything unresolved. That standard matters more than entering a large number of dates quickly.

Applying

If you’re selected for the next step, you may be asked to complete an application on the hiring company’s website. You can apply without contract experience; the starting task is accurate entry from an approved source. A resume showing careful date or record work in another setting is relevant. The company will train you on its renewal fields and exceptions. The final schedule and rate will be confirmed for the employer’s opening.