Removal Team Lead — Onsite Supervisor & Training

MAC.BID; Cincinnati (OH); On-site; USD 40,000 - 49,000; Full time

Benefits offered by this job

Healthcare after 60days of employment

Weekly paychecks

401(k) with employer match after 90 n

Employee Referral Program

13 days PTO after 90 days of employm

Job summary

MAC.BID is seeking a Removal Team Lead in Hamilton, OH to supervise a team in pulling and loading customer orders, ensuring accurate item pickup, and maintaining a high level of customer satisfaction. The role reports to the General Manager and includes training responsibilities and timesheet management.

The position is full-time, salaried with non-exempt status, and requires on-site availability, lifting capabilities, and follow-through on company policies.

Qualifications

• Must be customer-focused.
• Availability to work on-site. Schedule Monday–Friday 9:45AM-6:15PM.
• Must be able to lift 25 pounds alone, 50 pounds with a team lift.
• High school diploma or equivalent preferred.

Responsibilities

• Oversee removal team operations and ensure team meets goals.
• Assist customers in locating items and provide excellent service.
• Coordinate with GM on escalations and policy enforcement.
• Manage timesheets and disciplinary actions in alignment with company policy.

Skills

Customer-focused

Team leadership

Education

High school diploma or equivalent

Job description

MAC.BID is seeking a Removal Team Lead in Hamilton, OH to supervise a team in pulling and loading customer orders, ensuring accurate item pickup, and maintaining a high level of customer satisfaction. The role reports to the General Manager and includes training responsibilities and timesheet management.

The position is full-time, salaried with non-exempt status, and requires on-site availability, lifting capabilities, and follow-through on company policies.