Removal Operations Supervisor

MAC.BID; Hamilton (OH); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Healthcare after 60days of employment

Weekly paychecks

Employee credit each week to bid onour

401(k) with employer match after 90 d

Employee Referral Program

13 days PTO after 90 days ofemployment

Job summary

MAC.BID is seeking a Removal Team Lead to supervise an on-site team handling customer pickups and warehouse removal operations. You will guide staff, ensure safety and efficiency, and escalate issues to the General Manager. The role emphasizes training, scheduling, and maintaining performance standards.

The job requires on-site availability, physical ability, and a customer-focused mindset. It offers a path for forklift certification if needed and reports to the GM.

Responsibilities

• Assist customers in finding items according to our racking system
• Scan customers into the pick-up queue, and then out when merchandise leaves the warehouse
• Provide each customer with a great experience
• Subject matter expert on all positions within the department
• Ensure that each team member receives adequate training
• Be responsible for the removal team to meet the goals necessary for company growth
• Communicate effectively with the GM on all matters that need to be escalated
• Adjust, approve, and submit team timesheets
• Determine, with the GM, any disciplinary action for policy violation, and deliver the message to the team member
• Provide input to the GM in the evaluation process
• Coordinate and communicate effectively with the supervisory team
• May be required to obtain and maintain a forklift certification based on business needs

Job description

MAC.BID is seeking a Removal Team Lead to supervise an on-site team handling customer pickups and warehouse removal operations. You will guide staff, ensure safety and efficiency, and escalate issues to the General Manager. The role emphasizes training, scheduling, and maintaining performance standards.

The job requires on-site availability, physical ability, and a customer-focused mindset. It offers a path for forklift certification if needed and reports to the GM.