Remote Wellness Engagement Senior Specialist

Humana

Illinois

Remote

USD 65,000 - 89,000

Full time

35 hours ago

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Job summary

Humana is seeking a remote Wellness Senior Consumer Engagement Professional to manage and advance wellness engagement initiatives. You will support Go365 Rewards and Coaching programs, lead projects, own processes and resources, and deliver research-backed recommendations for program execution and continuous improvement.

The role emphasizes autonomy, problem-solving, and cross-functional collaboration across lines of business.

Qualifications

4+ years of related wellness, healthcare, loyalty, or consumer-facing service experience.
2+ years Consultant / Client Management experience.
Effective communication and presentation skills using PowerPoint and Zoom.
Comprehensive knowledge of all Microsoft Office applications, including Word, Excel.

Responsibilities

Lead and manage cross-functional initiatives, timelines, and deliverables for wellness programs and strategic business priorities.
Identify dependencies, risks, and opportunities, recommending solutions and driving issue resolution with appropriate stakeholders.
Own and manage the review, submission, and tracking process for member, provider, and market facing materials; provide guidance on requirements and standards.
Own governance and maintenance of key team collateral, templates, and operational documentation; establish standards to improve consistency and reuse.
Analyze industry, competitor, and market information; present findings to leadership to support planning and program enhancement.
Serve as business owner for Wellness SharePoint and Teams environments; implement improvements to site architecture and knowledge-sharing practices.