Remote Senior Wellness Engagement Lead

Humana; New Hampshire; Remote; USD 65,000 - 89,000; Full time

Job summary

Humana is seeking a remote Wellness Senior Consumer Engagement Professional to support Medicare/Medicaid Go365 Rewards and Coaching programs. Reporting to the Director, Strategy Advancement, you will independently lead moderately complex projects, own key processes, and deliver research-based insights to improve engagement and program outcomes.

You will plan, coordinate, and execute wellness initiatives across provider, sales, market, and member engagement objectives, while ensuring compliance

Qualifications

• 4+ years of related wellness, healthcare, loyalty, or consumer-facing service experience.
• 2+ years Consultant / Client Management experience.
• Effective communication and presentation skills using PowerPoint and Zoom.
• Comprehensive knowledge of all Microsoft Office applications.

Responsibilities

• Lead and manage cross-functional initiatives, timelines, and deliverables for wellness programs and strategic business priorities.
• Identify dependencies, risks, and opportunities, recommending solutions and driving issue resolution with appropriate stakeholders.
• Own and manage the review, submission, and tracking process for member, provider, and market facing materials.
• Provide guidance to business partners on review requirements, documentation standards, and approval processes.
• Own governance and maintenance of key team collateral, templates, and operational documentation.
• Analyze industry, competitor, and market information and develop actionable insights and recommendations.
• Serve as business owner for Wellness SharePoint and Teams environments.
• Recommend and implement improvements to site architecture, content organization, and knowledge-sharing practices

Skills

Communication skills

PowerPoint & Zoom

MS Office

Education

Bachelor's degree

Tools

PowerPoint

Zoom

Excel

Word

Job description

Humana is seeking a remote Wellness Senior Consumer Engagement Professional to support Medicare/Medicaid Go365 Rewards and Coaching programs. Reporting to the Director, Strategy Advancement, you will independently lead moderately complex projects, own key processes, and deliver research-based insights to improve engagement and program outcomes.

You will plan, coordinate, and execute wellness initiatives across provider, sales, market, and member engagement objectives, while ensuring compliance