Remote Warranty Claims Lead - Parts & Reimbursements

Canon USA & Affiliates; Dover (DE); Remote; USD 50.000 - 81.000; Vollzeit

Zusammenfassung

Canon Medical Systems USA, Inc. is seeking a Warranty Specialist for Service Parts in a remote role based in the USA. You will manage warranty claims, entitlements, and reimbursements, and work closely with Finance to ensure accuracy of warranty receivables.

The ideal candidate has experience in service parts or logistics and a Bachelor’s degree. This position supports a nationwide remote work setup with responsibility for monthly reporting and dealer warranty processes.

Qualifikationen

• 2 years experience in a service parts or logistics environment and dealing with vendor warranty claims.
• Preferred: 5 years experience in a service parts or logistics environment and dealing with vendor warranty claim
• Preferred Education: 4 Year Bachelor’s Degree

Aufgaben

• Ensure that all warranty entitlements from CMSU vendors are claimed.
• Responsible for $16M in warranty claim reimbursement annually with 3,000+ transactions.
• Ensure that all billings that occur are verified for warranty entitlements.
• File warranty claims within the vendor set time limit.
• Maintain a warranty database on all warranty entitlements.
• Ensure timely return of defective warranty parts to the vendor.
• Ensure that all replacement parts or financial credits are received in a timely manner.
• Work closely with the Finance department to ensure that warranty receivable accounts and open valid warranty claims match.
• Manage the warranty returns process as it applies to CMSU dealers.
• Publish monthly reports.

Kenntnisse

Warranty claims

Logistics experience

Ausbildung

Bachelor's degree

Jobbeschreibung

Canon Medical Systems USA, Inc. is seeking a Warranty Specialist for Service Parts in a remote role based in the USA. You will manage warranty claims, entitlements, and reimbursements, and work closely with Finance to ensure accuracy of warranty receivables.

The ideal candidate has experience in service parts or logistics and a Bachelor’s degree. This position supports a nationwide remote work setup with responsibility for monthly reporting and dealer warranty processes.