Remote Service Parts Warranty Specialist

Canon USA & Affiliates; Jackson (MS); Remoto; USD 50.000 - 81.000; Tempo pieno

Descrizione del lavoro

Canon Medical Systems USA, Inc. is seeking a Warranty Specialist - Service Parts (Remote) to manage all aspects of warranty claims for service parts, ensuring entitlements and accurate billings within the USA.

In this home-office role, you will coordinate with CMSU vendors, finance, and dealers, publish monthly reports, and maintain a comprehensive warranty database while handling a significant reimbursement volume.

Competenze

• 2 years Experience in a service parts or logistics environment and dealing with vendor warranty claims.
• Preferred: 5 years Experience in a service parts or logistics environment and dealing with vendor warranty claim.
• Preferred Education: 4 Year Bachelor's Degree.
• Pay Information: Min $50,000 to $80,500 DOE.

Mansioni

• Ensure that all warranty entitlements from CMSU vendors are claimed.
• Responsible for $16M in warranty claim reimbursement annually with 3,000+ transactions.
• Ensure that all billings that occur are verified for warranty entitlements.
• File warranty claims within the vendor set time limit.
• Maintain a warranty database on all warranty entitlements.
• Ensure the timely return of defective warranty parts to the vendor.
• Ensure that all replacement parts or financial credits are received in a timely manner.
• Work closely with the Finance department to ensure that warranty receivable accounts and open valid warranty claims match.
• Manage the warranty returns process as it applies to CMSU’s dealers.
• Publish monthly reports.

Conoscenze

Warranty claims

Formazione

Bachelor's Degree

Descrizione del lavoro

Canon Medical Systems USA, Inc. is seeking a Warranty Specialist - Service Parts (Remote) to manage all aspects of warranty claims for service parts, ensuring entitlements and accurate billings within the USA.

In this home-office role, you will coordinate with CMSU vendors, finance, and dealers, publish monthly reports, and maintain a comprehensive warranty database while handling a significant reimbursement volume.