Remote VP, Strategic Account Operations

Colliers; Maryland; Remote; USD 144,000 - 175,000; Full time

Benefits offered by this job

Annual bonus

Health benefits

Paid time off

Job summary

Colliers is seeking a Business Operations and Account Performance Lead to drive operational performance across enterprise occupier accounts within Colliers Global Occupier Services. You will manage governance, financial forecasting, BI reporting, and cross-functional collaboration to ensure client satisfaction and profitable account growth.

The role combines financial analysis, governance, data analytics, and executive communication to identify opportunities, manage risk, and deliver actionable

Qualifications

• Bachelor’s degree or higher in a relevant field.
• 7–12 years of experience in commercial real estate operations, business operations, finance, consulting, analytics, or related functions.
• Experience supporting large corporate clients, enterprise accounts, or complex service delivery environments.
• Strong financial analysis, forecasting, reporting, and business intelligence capabilities.
• Advanced proficiency in Power BI, Microsoft Excel, financial modeling, and reporting tools.

Responsibilities

• Lead account governance programs, operational reviews, and executive reporting initiatives.
• Coordinate Quarterly Business Reviews and governance meetings with client stakeholders.
• Develop client-facing presentations, executive summaries, performance scorecards, and leadership communications.
• Monitor EBITDA, profitability, revenue forecasts, and budget performance through Power BI.
• Develop and maintain account financial forecasts, profitability models, and performance reporting.
• Identify opportunities to improve account profitability, operational efficiency, and governance controls.
• Develop KPI frameworks, dashboards, and performance scorecards.
• Produce monthly, quarterly, and annual reporting packages supporting account leadership.
• Translate data into concise business insights and actionable recommendations.
• Lead supplier diversity reporting, governance, and performance monitoring efforts.

Skills

Financial analysis

Forecasting

Reporting

Executive communication

Strategic planning

Cross-functional collaboration

Education

Bachelor’s degree in Business/Finance/Real Estate/Economics/Analytics

Tools

Power BI

Excel

Job description

Colliers is seeking a Business Operations and Account Performance Lead to drive operational performance across enterprise occupier accounts within Colliers Global Occupier Services. You will manage governance, financial forecasting, BI reporting, and cross-functional collaboration to ensure client satisfaction and profitable account growth.

The role combines financial analysis, governance, data analytics, and executive communication to identify opportunities, manage risk, and deliver actionable