Remote VP, Account Operations & Performance

Colliers; Pennsylvania; Remote; USD 144,000 - 175,000; Full time

Benefits offered by this job

Annual bonus

Medical benefits

401k with employer match

Paid time off

Job summary

Colliers is seeking a Senior Business Operations and Account Performance Lead to partner with enterprise occupier accounts. You’ll drive operational performance, financial management, governance, reporting, and continuous improvement across multiple service lines.

You will work with Account Directors, Finance, Procurement, and Project Management to deliver client commitments, build executive dashboards in Power BI, and shape account operating plans.

Qualifications

• 7–12 years of experience in commercial real estate operations, business operations, finance, consulting, analytics, or related functions.
• Bachelor’s degree in Business, Finance, Real Estate, Economics, Analytics, or a related discipline.
• Experience supporting Fortune 500 clients and multi-market portfolios.
• Knowledge of transaction management, lease administration, occupancy planning, project management, procurement, or account operations functions.
• Strong financial analysis, forecasting, reporting, and business intelligence capabilities.
• Advanced proficiency in Power BI, Microsoft Excel, financial modeling, and reporting tools.
• Demonstrated ability to prepare executive-level reports, presentations, and strategic recommendations.

Responsibilities

• Lead account governance programs, operational reviews, and executive reporting initiatives.
• Coordinate quarterly business reviews and governance meetings with client stakeholders.
• Develop client-facing presentations, executive summaries, and performance scorecards.
• Ensure consistency and alignment across client deliverables and service line communications.
• Support annual business planning and account operating plan initiatives.
• Identify operational risks and opportunities impacting account performance.
• Develop and maintain account financial forecasts, profitability models, and reporting.
• Monitor EBITDA performance, profitability trends, revenue forecasts, and budget performance via Power BI.
• Develop executive dashboards and performance scorecards for leadership.
• Implement process improvements across service lines and drive efficiency.
• Collaborate with Finance and Account Leadership on budgeting, forecasting, and profitability reviews.

Skills

Real estate operations

Financial analysis

Forecasting

Analytics

Executive communication

Cross-functional collaboration

Education

Bachelor’s degree in Business, Finance, Real Estate, Economics, Analytics, or a related discipline

Tools

Power BI

Excel

Job description

Colliers is seeking a Senior Business Operations and Account Performance Lead to partner with enterprise occupier accounts. You’ll drive operational performance, financial management, governance, reporting, and continuous improvement across multiple service lines.

You will work with Account Directors, Finance, Procurement, and Project Management to deliver client commitments, build executive dashboards in Power BI, and shape account operating plans.