Remote VP, Enterprise Account Operations Lead

Colliers

Virginia

Remote

USD 144,000 - 175,000

Full time

2 days ago

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Benefits offered by this job

Medical benefits

401k with employer match

Paid time off (vacation & sick)

Parental leave

Paid holidays

Job summary

Colliers in the United States is seeking a Business Operations and Account Performance Lead to partner with enterprise occupier accounts, driving operational excellence, financial discipline, governance, and reporting.

You will work with Finance, Procurement, Transaction Management, Lease Administration, and other service lines to identify opportunities, improve profitability, and support profitable account growth through data-driven insights and executive communications.

Qualifications

7–12 years of experience in commercial real estate operations, business operations, finance, analytics, or related functions.
Bachelor’s degree in Business, Finance, Real Estate, Economics, Analytics, or a related discipline.
Experience supporting large corporate clients, enterprise accounts, or complex service delivery environments.
Experience supporting Fortune 500 clients and multi-market portfolios.
Knowledge of transaction management, lease administration, occupancy planning, project management, procurement, or account operations functions.
Strong financial analysis, forecasting, reporting, and business intelligence capabilities.
Advanced proficiency in Power BI, Microsoft Excel, financial modeling, and reporting tools.
Demonstrated ability to prepare executive‑level reports, presentations, and strategic recommendations.

Responsibilities

Lead account governance programs, operational reviews, and executive reporting initiatives.
Coordinate Quarterly Business Reviews, governance meetings, and performance discussions with client stakeholders.
Develop client‑facing presentations, executive summaries, scorecards, and leadership communications.
Ensure consistency and accuracy across client deliverables and reporting packages.
Support annual business and account operating plan initiatives.
Identify operational risks and opportunities and propose corrective actions.
Develop and maintain account financial forecasts, profitability models, and reporting.
Monitor EBITDA, revenue forecasts, and budgets using Power BI and related tools.
Prepare quarterly and annual financial reviews comparing actuals to forecasts.
Identify opportunities to improve profitability and efficiency.