Remote VP, Account Growth & Renewal

Stord; Northern (KY); Remote; USD 180,000 - 240,000; Full time

Job summary

Stord seeks a VP of Account Management to build and lead the post-sale function for a $1B+ book of business. This remote US role focuses on renewals, expansion, and add-on product sales across the installed base, reporting to the CRO.

You will hire and develop an AM team, align with CX, Solutions Consulting, and Marketing to drive retention and growth, and own gross retention, NRR, and expansion metrics as the business scales.

Qualifications

• 10+ years in Account Management or related field.
• 5+ years leadership in B2B environment.
• Experience building an AM function from scratch.
• Strong executive relationship management in complex, multi-stakeholder environments.

Responsibilities

• Build and own AM function from scratch ahead of launch.
• Own renewal book including forecast accuracy and retention.
• Define expansion and compensation plans for AM.
• Collaborate with CX and Solutions/CX on handoffs and health metrics.

Skills

Executive presence

CRM forecasting

Renewals & expansion

Leadership

Cross-functional

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Stord seeks a VP of Account Management to build and lead the post-sale function for a $1B+ book of business. This remote US role focuses on renewals, expansion, and add-on product sales across the installed base, reporting to the CRO.

You will hire and develop an AM team, align with CX, Solutions Consulting, and Marketing to drive retention and growth, and own gross retention, NRR, and expansion metrics as the business scales.