Remote Video Concierge & Tech Support (Part-Time)

Steno Agency, Inc.; United States; Remote; USD 27,552 - 31,684; Part time

Benefits offered by this job

Stock options

Monthly healthcare reimbursement

Work-supplied computer

Access to 401k

Paid sick time

Job summary

A progressive litigation technology company is seeking a Virtual Tech Assistant to provide live technical support during depositions. This remote role requires 2+ years in customer service and 1+ years with Zoom. You'll be integral to client interactions, ensuring smooth experiences. Interested candidates must be detail-oriented and thrive in fast-paced environments. Competitive hourly pay of $20-$23, with benefits like healthcare reimbursement and wellness support included.

Qualifications

• 2+ years of customer service experience required.
• 1+ years of Zoom/video conferencing experience is necessary.
• Must have at least 6 months of remote work experience.

Responsibilities

• Provide live video and audio support during depositions.
• Troubleshoot technical issues in real-time for clients.
• Ensure clients have the necessary support before and after depositions.

Skills

Customer service experience

Zoom/video conferencing experience

Attention to detail

Ability to work remotely

Ability to thrive in fast-paced environments

Tools

Zoom

Job description

A progressive litigation technology company is seeking a Virtual Tech Assistant to provide live technical support during depositions. This remote role requires 2+ years in customer service and 1+ years with Zoom. You'll be integral to client interactions, ensuring smooth experiences. Interested candidates must be detail-oriented and thrive in fast-paced environments. Competitive hourly pay of $20-$23, with benefits like healthcare reimbursement and wellness support included.