Remote Veterans Service AI Workflow Reviewer

AuraOne; United States; Remote; USD 99,000 - 134,000; Full time

Job summary

AuraOne is seeking a Veteran Services Officer specialist operations reviewer for a remote, contractor role. You will assess AI outputs against Veterans Service Officer workflows, policy and playbooks, then provide structured feedback on tone, escalation and stakeholder fit.

The work includes documenting the next steps to train the modeling team and flagging policy-adherence gaps. Applicants must demonstrate direct experience in Veterans Service Officer operations, with strong attention to detail

Qualifications

• Direct working experience in veterans service officer operations on real teams.
• Ability to apply multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow applied.

Responsibilities

• Review AI outputs against veterans service officer workflows, playbooks, and firm policy.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed playbook calls using firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Skills

Operational review

Policy adherence

Workflow judgment

Stakeholder communication

Veterans Service Officer specialist

Job description

AuraOne is seeking a Veteran Services Officer specialist operations reviewer for a remote, contractor role. You will assess AI outputs against Veterans Service Officer workflows, policy and playbooks, then provide structured feedback on tone, escalation and stakeholder fit.

The work includes documenting the next steps to train the modeling team and flagging policy-adherence gaps. Applicants must demonstrate direct experience in Veterans Service Officer operations, with strong attention to detail