Remote Veterans Benefits Counselor

AO Globe Life; Rapid City (SD); Remote; USD 42,000 - 66,000; Full time

Job summary

AO Globe Life is seeking a Veterans Benefits Representative to work remotely in the United States. You will conduct virtual consultations, explain insurance and employee benefit options, and guide veterans and families through enrollment processes.

The role emphasizes accurate record-keeping, ongoing training, and professional client engagement. Candidates should have strong customer service and communication skills, knowledge of insurance or willingness to obtain licenses, and experience with

Qualifications

• Strong customer service and communication skills; ability to explain complex information clearly.
• Knowledge of insurance and employee benefits, or willingness to learn and obtain licenses as required.
• Experience in training or coaching clients or team members, including virtual meetings and presentations.
• Proficiency with remote work tools, CRM systems, and basic office software; strong organizational and time-management skills.

Responsibilities

• Conduct virtual consultations with veterans and their families.
• Explain policy options and guide enrollment processes.
• Review benefit eligibility and prepare customized proposals.
• Maintain accurate records in company systems and stay updated on product changes and regulations.
• Follow up with clients professionally and respond promptly to inquiries.

Skills

Customer service

Clear communication

Insurance knowledge or willingness to學

Training or coaching

Remote collaboration tools

Education

High school diploma

Tools

CRM systems

Job description

AO Globe Life is seeking a Veterans Benefits Representative to work remotely in the United States. You will conduct virtual consultations, explain insurance and employee benefit options, and guide veterans and families through enrollment processes.

The role emphasizes accurate record-keeping, ongoing training, and professional client engagement. Candidates should have strong customer service and communication skills, knowledge of insurance or willingness to obtain licenses, and experience with