Remote Vehicle Appraisal Specialist

AutoNation; United States; Remote; USD 50,000 - 62,000; Full time

Benefits offered by this job

401k matching

Health insurance

Vehicle purchase discounts

YouDecide deals

DRVPNK cancer charity support

Job summary

AutoNation is seeking a CAAD Appraisal Specialist to perform timely vehicle appraisals using company guidelines and data sources. You will review detailed vehicle information, market data, and documentation to determine accurate values supporting inventory decisions.

The role requires attention to detail, sound judgment, and the ability to work in a fast-paced, production-oriented environment. Proficiency with MS Office, especially Excel, and strong communication skills are essential.

Qualifications

• Two years of dealership experience.
• Excellent communication skills, including customer service.
• Proficiency in MS Office, specifically Excel.
• Professional personal appearance.
• Strong customer service skills.

Responsibilities

• Remotely complete vehicle appraisals using established company guidelines, approved data sources, and purpose-built appraisal applications.
• Review and analyze detailed vehicle information, condition reports, images, history reports, and supporting documentation to determine accurate appraisal values.
• Utilize multiple internal and external data sources, including market data and comparable listings, to support valuation decisions.
• Manage a daily appraisal queue, ensuring appraisals are completed accurately, consistently, and within required service-level expectations.
• Apply sound judgment to identify potential risk factors, inconsistencies, or missing information and elevate concerns when appropriate.
• Ensure appraisal records and supporting documentation are complete, accurate, and properly entered into required systems.
• Communicate appraisal findings, questions, exceptions, or concerns clearly and professionally to CAAD Buyers, Pricing Specialists, and other internal partners.
• Maintain consistency and adherence to appraisal standards across all assigned work.
• Participate in scheduled Microsoft Teams meetings and other required collaboration or calibration sessions.
• Handle appraisal-related escalations in accordance with established procedures and approval guidelines.
• Maintain current knowledge of vehicle values, market trends, appraisal best practices, and applicable laws and regulations.
• Properly represent the company in all internal and external interactions with accuracy, professionalism, and integrity.
• Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values and adhere to all company policies, procedures, and safety standards.

Skills

Excellent communication

Customer service

MS Office (Excel)

Tools

MS Excel

Job description

AutoNation is seeking a CAAD Appraisal Specialist to perform timely vehicle appraisals using company guidelines and data sources. You will review detailed vehicle information, market data, and documentation to determine accurate values supporting inventory decisions.

The role requires attention to detail, sound judgment, and the ability to work in a fast-paced, production-oriented environment. Proficiency with MS Office, especially Excel, and strong communication skills are essential.