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Benefits offered by this job
Monthly performance bonus up to $100
Job summary
A vacation rental management company in the United States is looking for a Vacation Rental Assistant to join their remote team. The successful candidate will manage guest relations, coordinate with cleaning teams, and optimize property listings on various platforms. Qualifications include at least one year of experience in vacation rentals and proficiency in English. The role offers a salary between $550 and $625 per month with performance bonuses available based on guest satisfaction metrics.
Qualifications
1+ years of previous experience with vacation rentals.
Fluent in English (read, write, and speak).
Experience using a PMS system.
Familiar with OTA channels.
Organized, self-starter, and responsible.
Responsibilities
Communicate with guests, cleaners, and vendors.
Manage reservations and coordinate communications.
Continuously improve operations.
Monitor and optimize listings on OTA sites.
Handle guest reviews and damage claims.
Utilize Hostaway PMS for messaging and automations.
Skills
Guest Relations
Organizational Skills
Communication Skills
Time Management
Tools
Hostaway PMS
Job description
A vacation rental management company in the United States is looking for a Vacation Rental Assistant to join their remote team. The successful candidate will manage guest relations, coordinate with cleaning teams, and optimize property listings on various platforms. Qualifications include at least one year of experience in vacation rentals and proficiency in English. The role offers a salary between $550 and $625 per month with performance bonuses available based on guest satisfaction metrics.