Remote Vacation Planner & Travel Concierge

Hallford Travels; Denver (CO); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Remote work

Travel industry training

Ongoing support

Supplier discounts

Job summary

Hallford Travels in the United States is seeking a Remote Vacation Planning Specialist to assist clients with vacation planning, coordinate travel options, and guide them through the booking process.

This position favors people who enjoy helping others, have strong communication skills, and can work independently from a remote environment. Training and ongoing support are provided, along with access to travel industry resources and supplier discounts when available.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide travel-related information.
• Communicate with travel suppliers to confirm reservations and travel details.
• Maintain accurate records of client communications and travel bookings.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide support to clients before and after travel when needed.

Skills

Customer service

Communication

Independent work

Email & online tools

Detail-oriented

Travel industry knowledge (helpful)

Job description

Hallford Travels in the United States is seeking a Remote Vacation Planning Specialist to assist clients with vacation planning, coordinate travel options, and guide them through the booking process.

This position favors people who enjoy helping others, have strong communication skills, and can work independently from a remote environment. Training and ongoing support are provided, along with access to travel industry resources and supplier discounts when available.