Remote UX/UI Designer — Veteran-Focused UX & Validation

GovCIO; Providence (RI); Remote; USD 100,000 - 115,000; Full time

Benefits offered by this job

Employee Assistance Program

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking a UX/UI Designer to support a growing portfolio of VA digital experiences. This fully remote role within the United States focuses on user-centered design, usability validation, and high-fidelity prototyping to improve Veteran and clinical workflows.

You will work with PMs, UI Designers, SMEs, and the UX Lead to translate research insights into tangible design artifacts and ensure accessibility and usability best practices across products.

Qualifications

• Bachelor’s degree or equivalent in a relevant field or practical experience.
• 3–6 years of UX/UI/design experience.
• Experience supporting usability evaluations or user-centered validation.
• Experience collaborating with PMs, designers, and developers.
• Strong UI design and high-fidelity prototyping using Figma or Adobe XD, grounded in HCD.
• Strong written, analytical, facilitation, and communication skills.

Responsibilities

• Support UX/UI execution for an assigned product portfolio with PMs, UI Designers, SMEs, and stakeholders.
• Create UI designs and high-fidelity prototypes aligned with HCD and veteran/staff needs.
• Develop task-based UAT scenarios and success criteria.
• Facilitate and synthesize UAT findings and make design recommendations.
• Conduct usability sessions and gather feedback for iterative improvements.
• Identify usability risks and opportunities to PMs and the UX Lead.
• Participate in accessibility and usability forums for product improvement.
• Contribute to recommendations that improve adoption and workflow.
• Support ongoing usability improvements based on feedback from users and stakeholders.

Skills

UX/UI experience

Usability testing

Collaboration

Prototyping

Communication

Clearance eligible

Education

Bachelor’s degree or equivalent

Tools

Figma

Adobe XD

Job description

GovCIO is seeking a UX/UI Designer to support a growing portfolio of VA digital experiences. This fully remote role within the United States focuses on user-centered design, usability validation, and high-fidelity prototyping to improve Veteran and clinical workflows.

You will work with PMs, UI Designers, SMEs, and the UX Lead to translate research insights into tangible design artifacts and ensure accessibility and usability best practices across products.