Remote UX/UI Designer for Veteran-Centric Apps

GovCIO; Madison (WI); Remote; USD 100,000 - 115,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking a UX/UI Designer to support a growing portfolio of VA digital experiences. This fully remote role requires user-centered design, validation activities, and collaboration with PMs, UI designers, SMEs, and the UX Lead to improve usability and workflows for Veterans and clinical users.

The role emphasizes hands-on UI design, high-fidelity prototyping in Figma/Adobe XD, and participation in accessibility and usability forums, with eligibility to obtain a Suitability/Public Trust

Qualifications

• Bachelor’s degree in relevant discipline or equivalent practical experience.
• 3–6 years of relevant UX, UI, usability, product design, or related commensurate experience.
• Experience supporting usability evaluations, task-based testing, or user-centered product validation
• Experience collaborating with product managers, designers, and developers
• Demonstrated understanding and experience creating UI designs and high-fidelity, interactive prototypes using tools such as Figma, or Adobe XD, anchored in Human-Centered Design (HCD) principles and informed by user research
• Strong written, analytical, facilitation, and communication skills

Responsibilities

• Support UX/UI execution for an assigned product portfolio, partnering with PMs, UI Designers, SMEs, and stakeholders
• Partner with designers and independently create UI designs and high-fidelity prototypes grounded in Human-Centered Design (HCD) principles, ensuring solutions align with veteran/staff needs, clinical workflows, and usability best practices
• Develop task-based UAT scenarios and success criteria aligned to user workflows and release objectives
• Support and facilitate UAT sessions, including preparation, facilitation, observation, synthesis of findings, and recommendations
• Conduct or support lightweight user touchpoints such as usability sessions, feedback reviews, and validation activities
• Support iterative improvements based on user feedback, UAT findings, HCD input, and stakeholder feedback
• Identify and elevate usability risks, insights, and opportunities to PMs and the UX Lead
• Participate in accessibility and usability forums supporting continuous product improvement
• Contribute to product recommendations that improve user adoption, workflow, and experience quality

Skills

UX/UI design

Usability testing

Prototyping

Figma

Adobe XD

Human-Centered Design

User research

Communication

Education

Bachelor’s degree in relevant discipline or equivalent practical experience

Tools

Figma

Adobe XD

Job description

GovCIO is seeking a UX/UI Designer to support a growing portfolio of VA digital experiences. This fully remote role requires user-centered design, validation activities, and collaboration with PMs, UI designers, SMEs, and the UX Lead to improve usability and workflows for Veterans and clinical users.

The role emphasizes hands-on UI design, high-fidelity prototyping in Figma/Adobe XD, and participation in accessibility and usability forums, with eligibility to obtain a Suitability/Public Trust