Remote UX/UI Designer for Veteran-Centric Experiences

GovCIO; Phoenix (AZ); Remote; USD 100,000 - 115,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Certification Training Assistance

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO seeks a UX/UI Designer to support a growing portfolio of VA digital experiences. You will execute user-centered design and validation with PMs, UI designers, SMEs, and the UX Lead, improving usability and workflow for Veterans and clinical users. Fully remote within the United States.

You’ll contribute UI design, high-fidelity prototypes, and research-driven artifacts, with a focus on accessibility and healthcare-related digital products.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 3–6 years of UX/UI experience or related design work.
• Experience with usability evaluations or user-centered product validation.
• Experience collaborating with product managers, designers, and developers.
• Proficient with Figma or Adobe XD and high‑fidelity prototyping, grounded in HCD.
• Strong written, analytical, facilitation, and communication skills.

Responsibilities

• Execute user-centered design and validation activities with PMs, UI Designers, SMEs, and UX Lead.
• Create UI designs and high-fidelity prototypes grounded in Human-Centered Design principles.
• Translate research insights and user needs into tangible, testable design artifacts.
• Develop task-based UAT scenarios and success criteria aligned to user workflows.
• Support and facilitate UAT sessions, including prep, observation, and synthesis of findings.
• Identify usability risks and elevate insights to PMs and the UX Lead.
• Contribute to accessibility and usability forums for continuous product improvement.
• Propose product recommendations to improve adoption and workflow quality.

Skills

User-centered design

Usability testing

Cross-team collaboration

Prototyping

Facilitation

Communication

Education

Bachelor’s degree or equivalent practical experience

Tools

Figma

Adobe XD

Job description

GovCIO seeks a UX/UI Designer to support a growing portfolio of VA digital experiences. You will execute user-centered design and validation with PMs, UI designers, SMEs, and the UX Lead, improving usability and workflow for Veterans and clinical users. Fully remote within the United States.

You’ll contribute UI design, high-fidelity prototypes, and research-driven artifacts, with a focus on accessibility and healthcare-related digital products.