Remote UX Researcher: Player Insights & Strategy

Ruby Labs Ltd; Oregon; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Remote Work Environment

Unlimited PTO

Paid National Holidays

MacBook provided

Flexible Independent Contractor 1:1

Job summary

Ruby Labs Ltd is seeking a sharp UX Researcher to influence product decisions with user insights. You will conduct user interviews, usability tests, and surveys, then translate findings into actionable designs and strategy in collaboration with Product, Design and Data teams.

The role emphasizes roles in fast-paced environments with strong emphasis on user-centered design, accessibility, and AI-assisted synthesis. Remote-friendly with global collaboration.

Qualifications

• 2+ years hands-on UX research with impact demonstrated via case studies.
• Proficiency in Figma and/or Visily for wireframes and flows.
• Experience conducting user interviews, usability tests, and surveys (moderated/unmoderated).
• Familiarity with analytics tools (Mixpanel, Hotjar, FullStory, GA).
• Strong ability to synthesize qualitative and quantitative data into insights.
• Excellent written and verbal communication; able to present to non-research audiences.
• Advanced AI-assisted research techniques for synthesis and interview guide generation.
• English fluency required.

Responsibilities

• Plan and execute qualitative and quantitative studies across the full player journey.
• Analyze user behavior with analytics and session data to identify friction points.
• Conduct competitive UX research for benchmarking against industry standards.
• Translate insights into wireframes, user flows, and prototypes using Figma/Visily.
• Develop and maintain player personas and journey maps to inform strategy.
• Collaborate with Product, Design, and Data teams to embed insights into the lifecycle.
• Document and present findings clearly to stakeholders.
• Advocate for usability and accessibility best practices across initiatives.

Skills

UX research

Figma

Visily

Interviews (moderated/unmoderated)

Analytics tools

Data synthesis

Communication

AI-assisted synthesis

English fluency

Tools

Mixpanel

Hotjar

FullStory

Google Analytics

Job description

Ruby Labs Ltd is seeking a sharp UX Researcher to influence product decisions with user insights. You will conduct user interviews, usability tests, and surveys, then translate findings into actionable designs and strategy in collaboration with Product, Design and Data teams.

The role emphasizes roles in fast-paced environments with strong emphasis on user-centered design, accessibility, and AI-assisted synthesis. Remote-friendly with global collaboration.