Remote UX Researcher — Fintech with Unlimited PTO & Equity

SOLANA FOUNDATION; United States; Remote; USD 200,000 - 250,000; Full time

Benefits offered by this job

Competitive salary and equity

Comprehensive insurance (medical/dent/

Flexible hours and a long-standing,支持远

Unlimited vacation

401(k) retirement plan

Wellness stipend

Weekly meal stipend

Learning & Development stipend

Remote / WFH setup stipend

Job summary

Phantom seeks a UX Researcher to understand how people manage money and trade, blending behavioral data with user insights to inform strategy across Product, Design, Engineering, Data Science, Marketing, Support, and leadership.

You will lead discovery, translate findings into actionable recommendations, and foster a repeatable research process that guides product decisions. Equity and a remote-friendly environment are offered.

Qualifications

• Significant experience leading product research end to end.
• Strong qualitative research craft and judgment about methods.
• Ability to partner with Data Science and interpret data.
• Experience building or improving a research practice.
• Clear, direct communication translating research into decisions.
• Proactive ownership and sound judgment.
• Curiosity about financial products.

Responsibilities

• Partner with cross-functional teams to prioritize key questions.
• Lead discovery across the product lifecycle.
• Collaborate with Data Science to link research with analytics.
• Translate insights into actionable recommendations for teams.
• Coach partners to run lightweight studies with high quality.
• Make research accessible via clear paths and reusable evidence.
• Build a listening loop with Support, Marketing, and Data Science.

Skills

Product research leadership

Qualitative research

Interviews

Data interpretation

Cross-functional collaboration

Communication & synthesis

Proactive ownership

Finance curiosity

Tools

SQL

Product analytics

Job description

Phantom seeks a UX Researcher to understand how people manage money and trade, blending behavioral data with user insights to inform strategy across Product, Design, Engineering, Data Science, Marketing, Support, and leadership.

You will lead discovery, translate findings into actionable recommendations, and foster a repeatable research process that guides product decisions. Equity and a remote-friendly environment are offered.