UX Researcher — Remote, Impact & Equity

Wwshemi; United States; Remote; USD 200,000 - 250,000; Full time

Benefits offered by this job

Competitive salary

Equity

Flexible hours

Unlimited vacation

Wellness stipend

Meal stipend

Learning stipend

Remote setup stipend

Job summary

Phantom is a fully remote company building a global trading app. As a UX Researcher, you will lead product research end to end, partner with Design, Engineering, Data Science, Marketing, Support and leadership to turn findings into actionable product direction.

You will help us understand how people manage money, discover opportunities, and trade with confidence, using interviews, usability studies, and concept testing to inform strategy and execution.

Qualifications

• Significant experience leading product research end to end and owning outcomes.
• Strong qualitative research craft and judgment for method selection.
• Analytical mindset with ability to partner with Data Science and explain limitations.
• Experience building or improving a research practice in a fast-paced environment.
• Clear, direct communication and ability to translate findings into cross-functional impact.
• Proactive ownership and tradeoffs to move work forward when information is incomplete.
• Curiosity about financial products and making complex experiences understandable.

Responsibilities

• Partner with cross-functional teams to prioritize key research questions and scope.
• Lead discovery and evaluation across the product lifecycle and test concepts.
• Collaborate with Data Science to connect insights with funnel and experiments.
• Translate research into actionable insights and recommendations for strategy and product decisions.
• Coach colleagues to run lightweight studies with high quality and impact.
• Create accessible, repeatable research processes and dashboards for ongoing use.

Skills

Product research

Qualitative research

Cross-functional collab

Communication

Data collaboration

SQL

AI-assisted research

Tools

SQL

AI-assisted workflows

Job description

Phantom is a fully remote company building a global trading app. As a UX Researcher, you will lead product research end to end, partner with Design, Engineering, Data Science, Marketing, Support and leadership to turn findings into actionable product direction.

You will help us understand how people manage money, discover opportunities, and trade with confidence, using interviews, usability studies, and concept testing to inform strategy and execution.