Remote Utilization Management Admin Coordinator

Humana; United States; Remote; USD 39,000 - 49,000; Full time

Job summary

Humana is seeking a UM Administration Coordinator 1 to support utilization management operations from a remote or hybrid setting. You will handle administrative tasks, data entry, records, and stakeholder communications under general supervision.

This is a great entry-level path within Humana's healthcare operations, offering exposure to EMR systems and policy-driven processes. The role emphasizes accuracy, timely processing, and collaboration with the UM team to help deliver appropriate care.

Qualifications

• Experience providing administrative, operational, customer service, or technical support in a professional environment.
• Strong verbal and written communication skills with the ability to interact effectively with diverse audiences.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook, and the ability to learn new systems and technologies.
• Ability to work independently in a remote environment and maintain a reliable internet connection that meets company requirements.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced setting.
• Commitment to delivering exceptional service and contributing to a culture focused on improving customer and member experiences.

Responsibilities

• Provide administrative support for UM programs and processes.
• Review, process, and maintain information and records accurately and in a timely manner.
• Coordinate communications with internal teams and external stakeholders.
• Support operational activities that help facilitate appropriate care and service delivery for members.
• Follow established policies, procedures, and work instructions to complete assigned tasks.
• Prioritize workload, maintain quality standards, and meet performance expectations.
• Collaborate effectively with team members to support departmental and business objectives.
• Perform work under general supervision, exercising judgment within established guidelines.

Skills

Administrative support

Communication

Time management

Remote work

Education

Associate's or Bachelor's degree in Business/Healthcare Administration

Tools

Microsoft Word

Excel

Outlook

Job description

Humana is seeking a UM Administration Coordinator 1 to support utilization management operations from a remote or hybrid setting. You will handle administrative tasks, data entry, records, and stakeholder communications under general supervision.

This is a great entry-level path within Humana's healthcare operations, offering exposure to EMR systems and policy-driven processes. The role emphasizes accuracy, timely processing, and collaboration with the UM team to help deliver appropriate care.