Remote Trust & Safety DevOps Lead

Jobgether; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Remote work in international setting

Career development opportunities

Mentorship and training

Job summary

Jobgether is seeking a strategic Trust & Safety Lead to guide a global team, shape safety policies, and drive data-driven improvements across digital platforms. You will oversee investigations, collaborate with cross-functional partners, and monitor key metrics to ensure exceptional service quality.

The role emphasizes leadership, analytics, and continuous improvement in a remote, international setting, with a focus on user protection and risk mitigation.

Qualifications

• Bachelor's degree in Commerce, Economics, Finance or related discipline.
• MBA or Business Analytics degree is relevant.
• Experience in Trust & Safety operations or related field.
• Proficiency in Power BI for reporting and insights.
• Strong leadership and coaching abilities.
• Excellent written and verbal English communication (C1).
• Stakeholder management across cross-functional teams.
• Ability to translate data into practical improvement strategies.

Responsibilities

• Lead, manage, and support a team of Trust & Safety specialists and ensure operational process execution.
• Develop and improve strategies promoting user safety across platforms.
• Monitor team performance and ensure policy compliance and safety standards.
• Oversee investigations and resolution of safety concerns and incidents.
• Coach and support team members to achieve operational goals.
• Collaborate with cross-functional teams to strengthen processes and implement improvements.
• Track Trust & Safety metrics and deliver regular reports with actionable insights.
• Identify trends and opportunities to enhance safety protocols and service quality.
• Stay informed on industry trends and regulatory developments in Trust & Safety.

Skills

Team leadership

Data analysis

Stakeholder management

English communication (C1)

Education

Bachelor's degree in Commerce, Economics, Finance or related discipline

MBA or Business Analytics degree

Tools

Power BI

Job description

Jobgether is seeking a strategic Trust & Safety Lead to guide a global team, shape safety policies, and drive data-driven improvements across digital platforms. You will oversee investigations, collaborate with cross-functional partners, and monitor key metrics to ensure exceptional service quality.

The role emphasizes leadership, analytics, and continuous improvement in a remote, international setting, with a focus on user protection and risk mitigation.